How to send messages, photos, and packages
To send electronic messages or photos to someone at Correctional Industrial Facility, you'll use the GettingOut/ConnectNetwork platform. Start by creating an account at gettingout.com: click "Create Account," confirm your age with your date of birth, then complete the remaining steps. Photos and videograms can be sent through the vendor, but they must follow the facility's Offender Correspondence rules for printed matter—otherwise they won't be delivered. ViaPath/ConnectNetwork also handles phone calls, digital correspondence, money accounts, video visitations, and tablet services. Apps are available for Apple and Android. Tablets run on a pay-as-you-go model, so check the vendor's per-minute and per-message rates before sending messages or scheduling paid services.
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Getting mail into an Indiana prison comes down to formatting and sourcing. If the name, DOC number, facility name, or address isn't written correctly—on both the envelope and the letter—your mail can be rejected or delayed. Same goes for packages from the wrong type of shipper.
Yes. Correctional Industrial Facility uses the GettingOut/ConnectNetwork platform, and you must create a GettingOut.com account to send electronic messages and photos.
Photos and videograms must meet the facility’s Offender Correspondence printed-matter requirements. They’re screened for compliance before delivery is accepted.
You can use the ConnectNetwork/GettingOut apps on Apple and Android (some Apple features may be limited). At-home video visits can be done on a PC, laptop, or Android mobile device using the vendor’s system.
Put the incarcerated individual’s full name and DOC# on both the letter and the envelope. Include “Correctional Industrial Facility” plus the facility street address or PO Box so it routes correctly.
Packages can’t be sent through third‑party fulfillment services; they must be sold and shipped directly from the vendor. For example, Amazon items must be sold and shipped directly by Amazon to the facility.
Yes, but only if they comply with the facility’s Offender Correspondence policy for printed matter. Mail that breaks general prohibited-item rules (for example, stickers or sexually explicit material) may be rejected or returned.
Your first visit can feel overwhelming—especially when you're worried about being turned away at the door. This checklist covers what you need to do ahead of time, what to bring, and what to expect at check-in for Indiana Department of Correction (IDOC) facilities.
Visiting at Correctional Industrial Facility starts online. Before you can schedule an in-person or video visit, you'll need to register for a ViaPath account and get approved.
Sending money to someone in an Indiana prison is straightforward once you pick the right account type. Follow these steps to choose the correct option and avoid common mistakes that cause delays.
