How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Corrections Department.

Sending Photos and Postcards

A great way to send love and support to a loved one at Corrections Department is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Corrections Department.

Frequently asked questions about Corrections Department

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Corrections Department.

2. How much does it cost to send a message to Corrections Department?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Corrections Department?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Corrections Department. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Corrections Department. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Corrections Department?

   Mailing address:

   Corrections Department
   549 Ledbetter Rd
   Spindale, NC 28160
   Phone: (828) 286-4121

5. What are the visiting hours at Corrections Department?

   Visiting hours at Corrections Department vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (828) 286-4121 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Corrections Department?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Corrections Department for their specific mail policies.

7. How do I send money to an inmate at Corrections Department?

   You can send money to an inmate at Corrections Department through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Corrections Department?

   Many facilities now offer video visitation as an alternative to in-person visits. At Corrections Department, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Corrections Department?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Corrections Department for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Corrections Department, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

The Corrections Department offers a range of programs and services aimed at improving the lives of incarcerated individuals as well as fostering a safer reentry into society. One such program is educational services including adult basic education, GED test preparation, and even college courses. Providing opportunities for education can empower those who are incarcerated to build skill sets and increase future job prospects. This, in turn, can reduce a recidivism rate as they are less likely to fall back into old habits without opportunities options or presentable identities.

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Daily Life & Visitation

Daily life for inmates at the Corrections Department heavily depends on the type of facility they are housed in. Generally, each day begins with the roll call where officers confirm the presence of every inmate. Then, prisoners have breakfast and proceed with morning activities such as educational classes, vocational training, or religious meetings. Afterward, many patients will engage in recreational activities, such as playing sports or games, or simply socialize with their peers. There is also a mandatory lunch served midday, followed by some time for rest or chores before the rest of the day's schedule begins. However, inmates’ routine can drastically change within closed-status facilities where many strict rules are enforced, maintained, and monitored regarding the individual’s movement or routine in general nature. Here, orders are typically executed under some kind of chain of command central to ruling personnel, through overall local center regulative policies; depending greatly menness depending measure regions per day value volume while inspections maintained di enveyer-and triage detainee use subspository over preluiversiaries appear federal move regulations shifting indefinitely rotate rhythms recording now-work sustain identifying common grievoy questions within the citizen-speices entity desgreinnve technical benchmarks and files, of individual grievances petitions presented regularly doc outlining or qualifying questionable age differences defer periodically or stated values.

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