Cortland County Correctional Facility
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Guides for This Facility
At a Glance
Communication
- To get information about Level 1 offenders and offenders with undetermined risk, callers may phone 800-262-3257 during listed weekday hours (excluding legal holidays).
- Phone calls, video sessions, and tablet messages are typically monitored and recorded by the facility.
- Most communication systems require registering with the facility's approved vendor and funding an account to place or receive calls and messages.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Communication
Cortland County Correctional Facility typically offers phone calls, scheduled video sessions, and tablet messaging for staying in touch. The exact services and vendor can vary. Calls, video sessions, and messages are monitored and recorded, and there may be restrictions on who an incarcerated person can contact. Before you can place or receive calls, send messages, or use video visiting, you'll need to register with the facility's approved vendor and add funds to your account. Video visits generally need to be scheduled ahead of time, run in short time slots, and may be limited in how often or how long they last. If you're looking for information about Level 1 offenders or offenders with undetermined risk, call 800-262-3257 during listed weekday hours (excluding legal holidays). When registering, bring a valid government-issued photo ID showing your name and current address.
Read full guideCommon Questions
How do I call an inmate at Cortland County Correctional Facility?
For Level 1 offenders and offenders with undetermined risk, call 800-262-3257 during listed weekday hours (excluding legal holidays). For other calling and account questions, you'll generally need to register with the facility's approved phone vendor and fund an account before calls can be placed or received.
CommunicationCan I have video visits with an inmate at Cortland County Correctional Facility?
Video visits are commonly available, but you'll need to register with the facility's approved video vendor and create an online account first. Visits must typically be scheduled in advance. They run in short time slots and may be limited in how often or how long you can connect.
CommunicationWhat ID do I need to set up an account or schedule remote visits?
Bring a valid government-issued photo ID showing your name and current address. Photocopies and damaged documents are typically not accepted, so make sure yours is an original and legible.
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Did You Know?
In New York, registered sex offenders are assigned one of three risk levels after a court hearing: Level 1 (low), Level 2 (medium), or Level 3 (high).
This guide is compiled from official facility documentation and community feedback. Learn how we verify