How to send messages, photos, and packages
Remote video visits at Cotulla Unit go through Securus. Each session runs 60 minutes and costs $10, with inmates limited to one remote video visit per month. For scheduling or payment issues, use the Securus customer service number listed in the facility resources. Phone access runs daily from 5:00 a.m. to 12:00 a.m., with calls capped at 30 minutes. All calls except attorney conversations may be monitored and recorded. To get started, register your phone number and manage funding or prepaid accounts through the vendor system. Schedule remote visits through the vendor or agency visitation portal. Other options like electronic messaging or tablet features vary by unit.
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Securus remote video visits at Cotulla Unit run 60 minutes per session. Each remote video visit costs $10.
Inmates at Cotulla Unit are limited to one remote video visit per month.
Phone access is available from 5:00 a.m. to 12:00 a.m., and calls are limited to 30 minutes. Except for attorney calls, phone calls are subject to monitoring and recording.
Before you can request a visit at Cotulla Unit through TDCJ's Online Visitation Scheduler, you'll need to create your own account. Here's what trips people up most: the email validation code, phone-number formatting, and finding the correct 8-digit inmate number.
Sending money to someone at the Cotulla Unit is straightforward once you pick the right deposit method. Where people get tripped up: eligibility rules, processing timing, fees, and the 14-day hold on certain deposits.
Trying to set up a video visit with someone at a TDCJ facility? The confusing part: there's more than one system. Here's how the kiosk-style
