Ordering Packages for Someone at Craggy CC: Vendor Rules, Footwear Limits, and Cancellations
Sending a care package sounds simple enough, but North Carolina uses a specific vendor system—and a few rules can trip you up. Here's how packages work for someone at Craggy Correctional Center, including footwear limits and what happens if their status changes before an order ships.
To order packages for someone at Craggy CC, you'll use North Carolina's inmate package vendor system. You can shop for pre-approved items statewide - seasonal packages, footwear, clothing, and other property items. Everything listed on the vendor's shopping pages is already approved, so you won't waste money on items that get sent back.
Control status can cancel an order fast. If the incarcerated person gets placed on control status (HCON, MCON, ICON, or Safekeeper) before the package ships, Union Supply Direct cancels the order automatically. The refund goes back to whoever paid, minus a $5.00 restocking fee. So if you see a cancellation, it's probably a status change - not something you did wrong at checkout.
Footwear has a strict limit: one pair each of work boots, tennis shoes, and shower shoes. That's it. If you're ordering shoes, keep that one-pair-per-type rule in mind - otherwise you're paying for something they can't keep.
Warning: TextBehind will return all packages to the sender. If a publisher or vendor ships a package through TextBehind instead of sending it directly, it’s likely coming back to them.
Ordering from a publisher or another vendor? Ship directly to the prison using the facility's street address - not to TextBehind's P.O. Box. Address it to the incarcerated person at Craggy Correctional Center.
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