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How to Send Mail to Someone at Craggy CC Through TextBehind

Sending a regular letter to someone at Craggy Correctional Center? It goes through TextBehind first. Your mail gets screened, scanned, and delivered electronically to their tablet.

• 2 min read • dac.nc.gov
How to Send Mail to Someone at Craggy CC Through TextBehind

All non-legal mail to North Carolina Department of Adult Correction (NCDAC) facilities - including Craggy Correctional Center - routes through TextBehind. You send your envelope to TextBehind, they screen and scan it, and the incarcerated person receives it digitally on their tablet.

This scanning process covers typical personal mail: letters, greeting cards, photos, and artwork. TextBehind scans everything and forwards the images to the prison for tablet delivery.

Don't want to mail anything physical? You can skip the envelope entirely. TextBehind's app and website let you create messages digitally and upload photos to send directly.

Address your envelope to TextBehind's Maryland P.O. Box. Include the incarcerated person's full name, OPUS number, and the complete prison name - no abbreviations. Here's the format: Offender Name and OPUS Number Craggy Correctional Center P.O. Box 247 Phoenix, MD 21131

Warning: If you don’t address the envelope using the required TextBehind P.O. Box format, it will be returned to you.

TextBehind scans letters, greeting cards, photos, and artwork, then forwards those scanned images to the prison. The person you’re writing to receives the content electronically on their tablet, not as the original paper items.

Want your original letter back? You have 30 days to request it. Contact TextBehind customer support at info@textbehind.com - there's a $2.50 per-letter fee to cover return shipping. After 30 days, the originals are shredded.

Reminder: If you want originals returned, request it within 30 days - after that, the originals are shredded.

How to Send Mail to Someone at Craggy CC Through TextBehind

TextBehind doesn't handle packages - they'll return them to you. For package rules and options, contact Craggy Correctional Center directly.

  • ✓ Publishers and vendors should not ship items through TextBehind; packages sent that way will be returned to the sender.
  • ✓ Ship publications/items directly to the prison’s street address instead.
  • ✓ Use a vendor label format like: John Doe #1234567 Central Prison 1300 Western Blvd. Raleigh, NC 27606

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