Who to Call in Craighead County When Your Child Enters the Juvenile System

Craighead County Juvenile Department is located at 511 Union, Suite 310, Jonesboro, AR 72401.

For questions tied to your child’s juvenile case, call the Craighead County Juvenile Department at 870-933-4545.

For county administrative offices, the Craighead County Annex (County Judge’s office) is located at 511 Union, Room 119, Jonesboro, AR 72401.

Not sure which county office you need? Call the main Craighead County number at (870) 933-4500 and ask to be routed to the right department.

Need free or low-cost legal help? Start with Legal Aid of Arkansas at 1-800-952-9243 (1-800-9 LAW AID). When you call, ask about eligibility rules for your situation. Programs can depend on income and the type of case.

Looking for statewide guidance about juvenile court? The Craighead County family handbook points families to the Arkansas Courts juvenile page.

1. Call the Craighead County Juvenile Department first at 870-933-4545 for case-specific questions (intake, next steps, and what your child is expected to do). If you need to go in person, the office is at 511 Union, Suite 310, Jonesboro, AR 72401.
2. Be ready with basic identifiers so staff can find the right file: your child’s full name and birthdate, plus the date and time of the incident or contact.
3. Ask the questions that affect your next 24 to 72 hours: where your child is in the process, whether there are conditions you must follow, and what the timeline is for any upcoming hearing.
4. Use the main county line if you are getting bounced around. Call (870) 933-4500 and explain you are trying to reach the correct office related to a juvenile matter, then write down the name and extension of anyone who transfers you.
5. Call Legal Aid of Arkansas for legal guidance at 1-800-952-9243 (1-800-9 LAW AID). Tell them the basics of what happened and ask whether you qualify for help based on your income and the type of case.