How to Reach or Locate Someone at Craven Correctional Institution (NC): Phone Numbers, Addresses, and Using the NC Offender Search

For letters, use the mailing address: P.O. Box 839, Vanceboro, NC 28586. For directions or official paperwork, the physical address is 600 Alligator Road, Vanceboro, NC 28586. The facility is located in Craven County, North Carolina.

The main phone number is 252-244-3337. If you're planning to visit, send mail, or send money, calling first can save you a lot of hassle - especially if the person is still being processed or has recently transferred.

North Carolina's online offender search offers several ways to narrow your results. You can filter by Offender Status, then search by last name and first name - or by offender number, which is the most precise option if you have it. The form also includes fields for gender, race, ethnic group, birth date, and age range. These extra filters help when the name is common or you're unsure how information was entered.

• ✓ Start with the offender number if you have it - this is usually the fastest way to get the right match.
• ✓ If you don’t have the number, try last name + first name and use the Offender Status filter to narrow results.
• ✓ If you get no results, widen the age range or remove extra filters to broaden the search.
• ✓ Try alternate spellings (or a “sounds like” approach) if you’re not sure how the name was recorded.

When results appear, check the offender status first - that's the fastest way to see if someone is currently in custody. If the search shows they're in custody but doesn't clearly indicate their current location, call the facility to confirm before mailing anything or making travel plans.

Call Craven directly when timing matters - like when someone just entered the system, you want to confirm they're actually at Craven, or you need the correct mailing address. Craven Correctional Institution is a male, medium-custody facility that also serves as a major processing center. People may only be there briefly while they're evaluated and assigned to another location.

• ✓ Is the person currently at Craven Correctional Institution?
• ✓ Are they still in processing, or have they been assigned to a unit?
• ✓ If they’re in processing, is there an estimated transfer date?
• ✓ What is the best mailing address to use so mail is routed correctly?
• ✓ Which vendor handles phone/tablet services and canteen, and how do you add funds?
• ✓ Can staff confirm the offender number you should use before you send mail or money?

Since those online pages may not load when you need them, verify the rules by phone before taking action. A quick call can confirm current visitation requirements, what mail is allowed, where to address it, how to send funds, and the latest policies for phone/tablet access, canteen, and any approved package programs.

To locate someone or confirm their status, start with the NC DOC offender search. Use the filters - status, name, offender number, birth date, or age range - to narrow things down. For services like phone, tablets, and funds, vendor pages sometimes have details, but vendor information wasn't available in the evidence set here. Treat anything you find elsewhere as something to double-check with the facility.

The NC DAC pages for telephone/tablet services and ordering packages were returning errors when this draft was prepared, so specific vendor instructions couldn't be confirmed. If you need to set up calls, tablets, or packages, call Craven directly or check the most up-to-date vendor information you can find.