Send Photos & Mail at Craven Correctional Inst, NC

How to send messages, photos, and packages

Overview

Craven Correctional Institution uses ViaPath/GTL tablets for phone calls, texting, digitized mail, and educational and entertainment content. To add phone time from outside, you'll go through ViaPath's portal, ConnectNetwork—not through the facility directly. Call rates run $0.10 per minute for all listed call types. People in custody can also purchase entertainment minutes through the prison canteen using their trust account funds. Since everything runs through the vendor system, you'll typically create an account and handle payments (including video visits, if available) through the vendor's app or online portal.

Find an Inmate at Craven Correctional Inst, NC

Search for a loved one and send messages and photos in minutes.

Exact spelling helps find results faster

Free to search · Used by families nationwide
Woman using phone to connect with loved one

Quick Facts

  • Craven Correctional contracts with ViaPath/GTL to provide inmate tablet services.
  • Tablets at Craven allow phone calls, texting, digitized mail, and access to educational and entertainment content.
  • To purchase phone time for someone in prison, use ConnectNetwork, ViaPath's authorized deposit and account management portal.
  • The facility's posted call rates list $0.10 per minute for all listed call types.
  • People in custody can purchase minutes for tablet entertainment at the prison canteen using funds from their trust account.

Send Photos & Mail Guides

how-tablets-work-craven-calls-texts-mail

How Tablets Work at Craven Correctional: Calls, Texts, and Digitized Mail

If your loved one is at Craven Correctional, most day-to-day communication happens through the prison tablet system—calls, texts, and scanned mail all run through it. Here's how it works and what you can do from your end to keep things funded and running smoothly.

Common Questions

How do I add phone time for someone at Craven Correctional Institution?

Add phone time through ConnectNetwork, ViaPath’s authorized deposit and account management portal. In practice, you’ll usually create a vendor account and manage payments in the portal or app rather than through the facility.

How much does it cost to make calls from Craven Correctional?

Craven’s posted per-minute call rate is $0.10 for all listed call types.

Can incarcerated people buy minutes for tablet entertainment at Craven?

Yes. People in custody can buy minutes for tablet entertainment at the prison canteen using funds from their trust account. The tablets also provide access to educational and entertainment content through the vendor platform.

What address should I use to send a letter to someone at Craven Correctional Institution?

Address letters to TextBehind’s P.O. Box 247, Phoenix, MD. Include the inmate’s name, Opus number, and the full facility name exactly as specified.

Can I send packages or books to someone at Craven Correctional through TextBehind?

No. TextBehind will return all packages to the sender. Packages, books, and similar items should be sent directly to the facility street address or through an approved vendor.

What happens to original letters after TextBehind scans them for Craven Correctional?

TextBehind scans letters and forwards digital images to the prison for delivery to the inmate. You can request the original back within 30 days for a $2.50 fee; otherwise it’s shredded after 30 days.

Other Guides for Craven Correctional Inst, NC

nc-volunteer-roles-and-eligibility-craven

Can You Volunteer at Craven Correctional? NC DOC Volunteer Roles and Eligibility

Volunteers in North Carolina prisons fill practical, hands-on roles that make a real difference. Education support is one common path — you might tutor someone in a specific subject, help with coursework, or work with people building basic skills in a classroom setting. There are also behind-the-scenes opportunities. Some volunteers assist staff with daily office tasks, which frees up employees to focus on direct work with offenders. If you're wondering whether you "have something to offer," keep in mind that volunteering isn't limited to one personality type. Some roles are people-facing. Others are more administrative.

View all guides