Craven County Jail, NC

Physical Address
1100 Clarks RdNew Bern, NC, 28563

Need to reach someone at Craven County Jail? Look up an inmate, send messages or mail, add commissary funds, or schedule a visit.

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Guides for This Facility

At a Glance

Visitation

  • Craven County’s 'Find' page links to a 'Jail Visitation Guidelines' document where the jail’s current visiting rules are posted.
  • Visitation formats (in‑person vs. video) and hours differ by facility, so always check the posted guidelines before traveling to the jail.
  • You typically must be on an incarcerated person’s approved visitor list before scheduling visits; that requires submitting and returning a visitor application as instructed.

Communication

  • Inmates cannot receive incoming phone calls; they place collect calls through Securus Technologies.
  • Phone conversations are recorded, may be monitored, and called‑party information can be shared with law enforcement.
  • You can open a Securus account online or call 1-800-844-6591 to set up telephone services for Craven County Jail.

Sending Commissary

  • Families can deposit money online via JailATM by creating an account at www.jailatm.com and selecting the facility and inmate.
  • Deposited funds are held in the inmate’s trust or commissary account for purchases and approved debits.
  • Use the incarcerated person’s full booked name and inmate/account number exactly as shown when making a deposit.

Based on official sources and community feedback.Learn how we verify

Topic Overviews

Visitation

Craven County's "Find" page directs visitors to the jail's "Jail Visitation Guidelines," where Craven County Jail posts current visitation rules and updates. Before planning a trip, read that document to confirm whether visits are offered in person or by video. Formats and schedules can vary. Many North Carolina jails require you to be on an approved visitor list, which typically means completing and returning a visitor application. Follow the instructions in the guidelines for how to apply. Visits may be contact or non-contact depending on the resident's status and facility rules, so check for any restrictions that could affect your visit. If you need to add funds, families can deposit money online through JailATM by creating an account at jailatm.com and selecting the facility and inmate.

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Communication

Craven County Jail does not accept incoming phone calls. Your loved one must call you using collect calling through Securus Technologies. All phone conversations are recorded and may be monitored at any time. Called party information can be provided to law enforcement. To receive or fund calls, set up a Securus telephone account online or call 1-800-844-6591 to use the automated system or speak with customer care. Payments can be made with Visa, MasterCard, or a check or debit card. If you want tighter control over spending, Securus AdvanceConnect lets you prepay for calls. Securus Direct Bill is also available for monthly billing, but you must qualify through a credit check. Use the Securus portal or app to create accounts, add funds, and manage calling preferences.

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Sending Commissary

Craven County Jail accepts online deposits through JailATM. To send money, create an account at www.jailatm.com, then choose Craven County Jail and select the incarcerated person. In North Carolina, deposited funds go into the person's trust or commissary account for commissary purchases or other approved debits. The deposit process is straightforward: pick a method (online, phone, or walk-in if offered), enter the person's full booked name and ID exactly as shown, and follow the vendor's instructions. For phone or calling-related funding, prepaid calling services like Securus AdvanceConnect can help you manage spending. Check the vendor for setup and support options.

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Common Questions

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Q

Where can I find Craven County Jail’s visitation rules?

Craven County’s “Find” page links to a “Jail Visitation Guidelines” document where the jail publishes its current rules and updates. Check that guidelines page before you go to confirm hours, who can visit, and any temporary restrictions.

Visitation
Q

Do I need to be on an approved visitor list to visit someone at Craven County Jail?

Many North Carolina jails require visitors to be on an approved list and complete an application. Follow the steps in Craven County Jail's visitation guidelines. If you're unsure, check the "Jail Visitation Guidelines" linked from the county "Find" page for exact requirements.

Visitation
Q

How can I add money to an inmate’s account at Craven County Jail?

You can add money online using JailATM by creating an account at jailatm.com and selecting the facility and inmate. Check the jail’s posted guidelines for any additional deposit rules or available payment methods.

Visitation
Q

Can people outside Craven County Jail call an inmate?

No. Craven County Jail does not accept incoming calls, so the incarcerated person must place collect calls through Securus Technologies.

Communication
Q

How do I set up an account to receive or fund calls from Craven County Jail?

Create a Securus account online or call 1-800-844-6591 to use the automated system or speak with customer care. You can add funds with Visa, MasterCard, or a check or debit card, then use AdvanceConnect for prepaid control or Direct Bill if you qualify (credit check required).

Communication
Q

Are phone calls from Craven County Jail monitored or recorded?

Yes. Calls are recorded and may be monitored at any time, and called party information can be made available to law enforcement.

Communication

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Did You Know?

Craven County Detention Center in North Carolina runs several programs for people in custody. If you're supporting someone there, they can access GED classes, reentry services, financial classes, ministries, and substance abuse recovery programs.

This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify