Craven County Jail, NC

Physical Address
1100 Clarks RdNew Bern, NC, 28563

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Guides for This Facility

At a Glance

Communication

  • Inmates cannot receive incoming calls; they must place collect calls through Securus Technologies.
  • Phone conversations with inmates are recorded, may be monitored at any time, and call-party information is available to law enforcement.
  • You can open a Securus account online or call 1-800-844-6591 to use the automated system or speak to customer care.

Mail & Letters

  • Craven County Jail no longer accepts books for inmates as of April 10, 2023, except for legal documents or law‑related books.
  • Polaroid photographs and postcards are not allowed in inmate mail at Craven County Jail.
  • Most non‑legal inmate letters are typically screened and scanned by an offsite mail‑scan vendor and delivered digitally to the inmate.

Sending Money

  • Craven County Jail accepts online deposits through JailATM at www.jailatm.com.
  • Common deposit methods in North Carolina include online/app, phone, kiosks, and mailed money orders.
  • Always use the incarcerated person’s full booked name and inmate/account number exactly as shown when making a deposit.

Inmate Lookup

  • Craven County's Active Bookings page lists charges, bond amounts, and court dates for current inmates.
  • The jail's online listing does not include juveniles or federal inmates; contact jail administration about those cases.
  • North Carolina's state Offender Locator does not include county jail rosters; counties publish separate inmate lists on their own sites.

Contact Info

  • For questions about inmate mail or items, call the jail at 252-636-6619.
  • Craven County’s listed physical address is 1100 Clarks Road, New Bern, NC.
  • The county phone number listed for Craven County offices is 252-636-6620.

Facility Info

  • Craven County Detention Center offers GED classes, a ReEntry program, financial literacy classes, ministries, and substance‑abuse recovery programs.
  • The county requires a completed citizen complaint form to be emailed to csmith@cravencountync.gov; incomplete forms will not be addressed.
  • County detention facilities commonly offer education and substance‑treatment programs and may also provide vocational training or work assignments.

Based on official sources and community feedback. Learn how we verify

Topic Overviews

Communication

Craven County Jail uses Securus Technologies for phone service. Inmates can't receive incoming calls—they place collect calls through Securus instead. All calls are recorded and may be monitored, and call-party information can be shared with law enforcement. To pay for calls, set up a Securus account online or call 1-800-844-6591. From there you can add funds and control spending. Payment options include Visa, MasterCard, and check/debit cards. Securus also offers AdvanceConnect prepaid accounts and a Direct Bill option (credit check required). Since a third-party vendor handles communication, use Securus's website or app for setup, payments, and messaging.

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Mail & Letters

Sending mail to someone at Craven County Jail is straightforward once you know the rules. Since April 10, 2023, the jail no longer accepts books — the only exception is legal documents or law-related materials. Photos have restrictions too: Polaroid photographs and postcards aren't allowed. Most non-legal letters get screened and scanned by an offsite mail-scan vendor, then delivered digitally to the inmate's account. Packages and publications work differently and usually need to go directly to the facility or through an approved vendor. Questions about what's allowed, how to address mail, or delivery times? Call 252-636-6619.

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Sending Money

Craven County Jail accepts online deposits through JailATM. Create an account at www.jailatm.com, select Craven County Jail, and choose the person you want to fund. In North Carolina, third-party vendors typically offer multiple payment methods: web/app payments, phone payments, lobby kiosks, and mailed money orders. Whichever option you use, enter the person's full booked name and inmate/account number exactly as shown. Follow the vendor's deposit form instructions carefully—mistakes can delay or reject payments. Deposited funds go into the inmate's trust/commissary account for purchases and approved debits. Any remaining balance gets returned when the person is released or transferred.

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Inmate Lookup

Craven County publishes an Active Bookings page showing current inmates along with charges, bond amounts, and scheduled court dates. Juveniles and federal detainees won't appear on the county's online listing—contact jail administration for those situations. North Carolina's state Offender Locator covers state prison populations, not county jails, so start local jail searches with the county's Active Bookings page. You can typically search by name or offender number. Results include identifiers, demographics, booking dates, charges, and custody status. Update frequency varies, so check back regularly if you don't find who you're looking for.

Common Questions

Showing 6 of 18
Q

Can someone at Craven County Jail call me?

Yes, but not by calling you directly. Inmates can’t receive incoming calls, so they have to place collect calls through Securus Technologies.

Communication
Q

Are phone calls from Craven County Jail recorded or monitored?

Yes. Phone calls are recorded, may be monitored at any time, and call-party information can be provided to law enforcement.

Communication
Q

How do I set up or pay for phone calls from Craven County Jail?

Set up a Securus account online or call 1-800-844-6591 to use the automated system or customer care. You can pay with Visa, MasterCard, or check/debit card, use AdvanceConnect prepaid accounts, or apply for Direct Bill (credit check required).

Communication
Q

Can I send books to an inmate at Craven County Jail?

No. Craven County Jail stopped accepting books for inmates on April 10, 2023, except for legal documents or law-related books.

Mail & Letters
Q

Are Polaroid photos or postcards allowed in inmate mail at Craven County Jail?

No—Polaroid photographs and postcards are not allowed in inmate mail. If you’re unsure about other photo types, contact the jail for guidance.

Mail & Letters
Q

How is personal mail processed and how should I send packages to someone at Craven County Jail?

Most non-legal letters are screened and scanned by an offsite vendor, then delivered digitally to the inmate's account. Packages and publications work differently—they usually need to go directly to the facility or through an approved vendor. Call 252-636-6619 for exact rules and addressing details.

Mail & Letters

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Did You Know?

Craven County Jail (Craven County Detention Center) in North Carolina offers several programs for inmates. If someone you know is housed there, they can access GED classes, ReEntry services, financial literacy courses, ministry programs, and substance-abuse recovery support.

This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify