General guidance for Mail and Photos
Mail and Photos at Craven County Jail, NC: start with our general mail and photos guide, then confirm details with the facility at (252) 636-6619.
Find inmate search, visitation, mail, phone, and commissary information for Craven County Jail in New Bern, NC. Use this guide to confirm facility details and next steps.
Search for a loved one and send messages and photos in minutes.

Visiting someone at Craven County Jail is straightforward once you know where to find the current rules. Here's how to get set up before your visit.
Read Guide
Need to add money to someone's account or keep their phone time funded at Craven County Jail? The facility uses two main platforms: JailATM for deposits and Securus for prepaid communications.
Read Guide
You can't call someone at Craven County Jail directly — all calls go out through Securus. Setting up your account ahead of time means fewer missed calls and no payment headaches.
Read GuideBased on official sources and community feedback.Learn how we verify
Craven County's "Find" page directs visitors to the jail's "Jail Visitation Guidelines," where Craven County Jail posts current visitation rules and updates. Before planning a trip, read that document to confirm whether visits are offered in person or by video. Formats and schedules can vary. Many North Carolina jails require you to be on an approved visitor list, which typically means completing and returning a visitor application. Follow the instructions in the guidelines for how to apply. Visits may be contact or non-contact depending on the resident's status and facility rules, so check for any restrictions that could affect your visit. If you need to add funds, families can deposit money online through JailATM by creating an account at jailatm.com and selecting the facility and inmate.
Read full guideCraven County Jail does not accept incoming phone calls. Your loved one must call you using collect calling through Securus Technologies. All phone conversations are recorded and may be monitored at any time. Called party information can be provided to law enforcement. To receive or fund calls, set up a Securus telephone account online or call 1-800-844-6591 to use the automated system or speak with customer care. Payments can be made with Visa, MasterCard, or a check or debit card. If you want tighter control over spending, Securus AdvanceConnect lets you prepay for calls. Securus Direct Bill is also available for monthly billing, but you must qualify through a credit check. Use the Securus portal or app to create accounts, add funds, and manage calling preferences.
Read full guideCraven County Jail accepts online deposits through JailATM. To send money, create an account at www.jailatm.com, then choose Craven County Jail and select the incarcerated person. In North Carolina, deposited funds go into the person's trust or commissary account for commissary purchases or other approved debits. The deposit process is straightforward: pick a method (online, phone, or walk-in if offered), enter the person's full booked name and ID exactly as shown, and follow the vendor's instructions. For phone or calling-related funding, prepaid calling services like Securus AdvanceConnect can help you manage spending. Check the vendor for setup and support options.
Read full guideMail and Photos at Craven County Jail, NC: start with our general mail and photos guide, then confirm details with the facility at (252) 636-6619.
Craven County’s “Find” page links to a “Jail Visitation Guidelines” document where the jail publishes its current rules and updates. Check that guidelines page before you go to confirm hours, who can visit, and any temporary restrictions.
VisitationMany North Carolina jails require visitors to be on an approved list and complete an application. Follow the steps in Craven County Jail's visitation guidelines. If you're unsure, check the "Jail Visitation Guidelines" linked from the county "Find" page for exact requirements.
VisitationYou can add money online using JailATM by creating an account at jailatm.com and selecting the facility and inmate. Check the jail’s posted guidelines for any additional deposit rules or available payment methods.
VisitationNo. Craven County Jail does not accept incoming calls, so the incarcerated person must place collect calls through Securus Technologies.
CommunicationCreate a Securus account online or call 1-800-844-6591 to use the automated system or speak with customer care. You can add funds with Visa, MasterCard, or a check or debit card, then use AdvanceConnect for prepaid control or Direct Bill if you qualify (credit check required).
CommunicationYes. Calls are recorded and may be monitored at any time, and called party information can be made available to law enforcement.
CommunicationSearch for your loved one to start communicating today
Craven County Detention Center in North Carolina runs several programs for people in custody. If you're supporting someone there, they can access GED classes, reentry services, financial classes, ministries, and substance abuse recovery programs.
This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify