How to Send Money to an Inmate at Cross City Using JPay Money Orders
Sending a JPay money order to someone at Cross City is straightforward—just follow the deposit slip carefully and mail it to the right address.
Before buying a money order, confirm you're allowed to send it. You must be on your loved one's Approved Visitors List to mail money through JPay. Not sure if you're approved? Ask the inmate directly - they can usually tell you who's on their list. If you're not approved, your payment won't go through.
Requirements Money Order
- ✓ Completed JPay money order deposit slip
- ✓ A valid email address and mailing address for the sender (leave either one out, and the money order won’t be processed)
- ✓ A copy of the sender’s photo ID (driver’s license, state ID, or passport)
Keep the amount under the limit shown on the JPay form. The maximum accepted amount per money order is $999.99, so if you need to send more than that, you’ll have to split it into multiple payments.
Double-check the mailing address before sealing the envelope. JPay documents list two different PO boxes: PO Box 260010, Hollywood, FL 33026, and PO Box 260130, Hollywood, FL 33026. This discrepancy can cause delays or lost payments. Use the exact "Mail to" address printed on your deposit coupon, and verify with JPay if you're unsure.
Plan for some lead time. Once JPay receives your money order, approved payments process within 10 business days. Weekends and holidays can slow things down since some facilities don't process money orders on those days. The upside? JPay doesn't charge a fee for money orders, cashier's checks, or certified bank drafts - you'll only pay whatever the money order issuer charges.
Avoid easy delays: Don't include letters or notes in the envelope - they'll be discarded. And if you leave off your valid email or mailing address, the money order won't be processed.
Stuck on the form or wondering why your payment hasn't moved? Call JPay at 800-574-5729. If a money order isn't processing, check two things first: Did you include a valid email and mailing address on the deposit slip? And are you on the inmate's Approved Visitors List?
- Use the address printed on your deposit coupon - Match the “Mail to” line exactly to the form you’re sending.
- Call JPay to confirm the correct PO box - The toll-free number is 800-574-5729.
- Hold the payment if you can’t confirm - Don’t mail it until you’re sure which PO box your specific deposit slip requires, since JPay materials show different PO boxes.
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