How to deposit funds, commissary, and payment options
You can send money to someone at Cross City Corrections Institution by mailing a money order through JPay. One catch: the deposit materials on file list two different Hollywood, FL mailing addresses (PO Box 260010 and PO Box 260130). Use the deposit slip you have or contact JPay to confirm the right PO box before mailing. Fill out the deposit form completely—it must include a valid email and mailing address, plus a copy of the sender's ID (driver's license, state ID, or passport). Without these, the payment won't be processed. The maximum is $999.99 per money order. Once accepted, money orders post within 10 business days, and JPay doesn't charge a fee for money orders, cashier's checks, or certified bank drafts. If you need help, JPay's vendor materials include a toll-free number.
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Sending a JPay money order to someone at Cross City is straightforward—just follow the deposit slip carefully and mail it to the right address.
JPay deposit materials on file list two different Hollywood, FL PO boxes for mailed money orders: PO Box 260010 and PO Box 260130. Because the paperwork conflicts, check the deposit slip you obtained or contact JPay before mailing to confirm the correct address.
No, you don’t need a JPay account to send money by mail with a money order. You do need to complete the deposit form and include the required contact information and a copy of the sender’s identification.
Senders must be on the inmate’s Approved Visitors List or otherwise authorized to send funds. Don’t include letters or notes with the money order—vendor instructions say they will be discarded.
Visiting someone at Cross City goes smoother when you know what to expect at check-in. Here's what gets searched, what happens if you refuse, and what to know if you're bringing an infant.
Need to take prescription medication during your visit at Cross City? Plan ahead. The facility allows it, but there are strict limits on quantity and packaging.
Every visitor needs their own application — one form per person. Florida DOC requires anyone age 12 or older to complete the visitation application themselves, so you can't just add a teen to an adult's paperwork. Getting the right form for everyone you plan to bring helps avoid delays and last-minute surprises.
