How to Contact an Inmate at Cross County Jail, AR (AR)

Cross County Jail (Cross County Sheriff's Office) has a 24-hour phone line: 870-238-5700. Call here to confirm someone is in custody, ask about property, or figure out how to set up communication. It's the most direct starting point.

For inmate phone and video services, the Cross County Sheriff's Office website links to CityTelecoin. This matters because the jail uses a specific vendor for calling and video systems. You'll likely need to go through CityTelecoin for instructions or account support.

Steps to Follow

• ✓ Call Cross County Jail at 870-238-5700 (24 hours) and ask what options are currently available for inmate communication.
• ✓ If you are directed to a vendor for phone or video services, follow the CityTelecoin link provided through the Cross County Sheriff’s Office website.
• ✓ If anything is unclear, call the jail back and ask which steps apply to your situation (for example, setting up phone access vs. video access).

The jail lists 870-238-5700 as a 24-hour number, but confirm you're calling the right line for what you need (general questions vs. communication setup). I recommend calling during regular daytime hours when possible. Staff can usually walk you through details more easily then.

Before putting money on an account or making plans around video calls, verify that CityTelecoin is still the current provider. Check the sheriff's website or call the jail directly. Ask the basics upfront: how to set up access, what payment methods work, and what rules apply to phone calls or video visits. Saves you surprises later.