How to Send Money to an Inmate at Cross County Jail (CityTelecoin)

Cross County Jail uses CityTelecoin for inmate account deposits and commissary orders. You can find a direct link on the Cross County Sheriff's Office jail page that takes you straight to CityTelecoin to handle both.

Needed Info

• ✓ The phone number associated with your CityTelecoin account

1. Start from the Cross County Jail page: Use the jail’s CityTelecoin link for deposits and commissary.
2. Open CityTelecoin: The link should take you to the CityTelecoin vendor website.
3. Sign in or create your account: If you already have a CityTelecoin login, sign in. If not, set up an account.
4. Select the inmate and complete your request: Follow the prompts in CityTelecoin to choose the correct inmate, then add money to the account or place a commissary order.

Locked out? CityTelecoin's password reset asks for the phone number tied to your account. Enter the same number you used when registering. If that doesn't work (maybe you no longer have access to that number), check the support options on the CityTelecoin site for next steps.

The easiest way to make deposits or place commissary orders is through the CityTelecoin link on the Cross County Sheriff's Office jail page. The CityTelecoin website also has additional instructions if you need help with your account.