How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Crossroads Correctional Center.

Sending Photos and Postcards

A great way to send love and support to a loved one at Crossroads Correctional Center is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Crossroads Correctional Center.

Frequently asked questions about Crossroads Correctional Center

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Crossroads Correctional Center.

2. How much does it cost to send a message to Crossroads Correctional Center?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Crossroads Correctional Center?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Crossroads Correctional Center. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Crossroads Correctional Center. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Crossroads Correctional Center?

   Mailing address:

   Crossroads Correctional Center
   1115 SE Pence Rd
   Cameron, MO 64429
   Phone: (816) 632-2727

   Business hours:

   • Monday: Open 24 hours
   • Tuesday: Open 24 hours
   • Wednesday: Open 24 hours
   • Thursday: Open 24 hours
   • Friday: Open 24 hours
   • Saturday: Open 24 hours
   • Sunday: Open 24 hours

5. What are the visiting hours at Crossroads Correctional Center?

   Visiting hours at Crossroads Correctional Center vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (816) 632-2727 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Crossroads Correctional Center?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Crossroads Correctional Center for their specific mail policies.

7. How do I send money to an inmate at Crossroads Correctional Center?

   You can send money to an inmate at Crossroads Correctional Center through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Crossroads Correctional Center?

   Many facilities now offer video visitation as an alternative to in-person visits. At Crossroads Correctional Center, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Crossroads Correctional Center?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Crossroads Correctional Center for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Crossroads Correctional Center, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Communication with family and friends forms a cornerstone of rehabilitation efforts at Crossroads Correctional Center, with the facility implementing a comprehensive digital mail system that allows residents to stay connected through electronic correspondence. Under Missouri Department of Corrections protocols, all personal mail is processed through a Digital Mail Center in Tampa, Florida, where letters, postcards, pictures, and drawings are scanned and delivered electronically to residents' media players. This modern approach to mail handling ensures secure and efficient delivery while maintaining important family connections that support successful reintegration.

The facility typically provides educational programming that may include adult basic education, GED preparation, and vocational training opportunities designed to enhance employment prospects upon release. Counseling services often encompass substance abuse treatment programs, mental health support, and behavioral interventions tailored to individual needs. Religious and spiritual services are commonly available, along with library access and recreational activities that promote personal development and positive social interaction.

Support services at Crossroads Correctional Center may include medical and dental care, case management assistance, and pre-release planning programs that help residents prepare for their return to the community. The facility often offers work assignments and life skills training that teach practical abilities such as financial literacy and job readiness. These comprehensive programming efforts, combined with the digital communication system, work together to maintain family bonds and provide residents with tools necessary for successful reentry into society.

Daily Life & Visitation

Communication with loved ones forms a central part of the routine for residents at Crossroads Correctional Center, with the facility utilizing a modern digital mail system that replaced traditional postal delivery in July 2022. All personal correspondence now flows through a Digital Mail Center in Tampa, Florida, where letters, postcards, pictures, and drawings are scanned and delivered electronically to residents' media tablets. This technological approach allows individuals to stay connected with family and friends while maintaining security protocols, with mail typically processed and made available on personal devices within a reasonable timeframe.

The structured communication system reflects the facility's broader emphasis on maintaining family connections during incarceration. Residents who have access to tablets can both send and receive email correspondence, providing more immediate contact with their support networks. For those without tablet access, scanned mail is printed and delivered in traditional format. The facility maintains specific guidelines for correspondence, including proper addressing requirements with the resident's name and DOC identification number, and limits of 10 items per envelope to ensure efficient processing.

Beyond communication, residents at Crossroads Correctional Center typically follow a structured daily schedule that may include work assignments, educational programming, meals, and recreational periods. Like other Missouri Department of Corrections facilities, the center likely offers various programs designed to support rehabilitation and prepare individuals for successful reentry into their communities. The combination of modern communication technology and traditional correctional programming creates an environment where residents can maintain important relationships while working toward personal growth and positive change.