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Sending Money and Care Packages to Someone at Crowley: Electronic Options, 20% Withholding, and Union Supply

• 2 min read • cdoc.colorado.gov
Sending Money and Care Packages to Someone at Crowley: Electronic Options, 20% Withholding, and Union Supply

Trying to add money to someone's account at Crowley (CDOC)? Skip the mailbox. CDOC doesn't accept cash or money orders sent by mail for inmate deposits - you'll need to use one of their approved electronic options.

Money deposits for Crowley go through CDOC's electronic vendors. ConnectNetwork/GTL is one option - you can send money by phone to an inmate's trust account at 1-888-988-4768. When choosing between services, compare fees and pick whatever's easiest for you.

Reminder: Crowley (CDOC) won't accept cash or money orders by mail. Use an electronic vendor - ConnectNetwork/GTL's phone line is 1-888-988-4768.

If the balance doesn't show the full amount you sent, withholding is usually why. CDOC is required by law to withhold at least 20% from any deposit to cover court-ordered fines, fees, restitution, and/or child support. So even when your deposit goes through, at least 20% gets taken out automatically for those obligations.

Want to send a care package to Crowley? Union Supply is the only approved provider for CDOC. Families and friends can order monthly care packages - a good option if you'd rather send a set bundle than put money into an account.

Union Supply orders have limits. What you can send is capped by spend limits tied to the person's assigned facility or living unit. Check the current spend limit for their specific housing assignment before ordering - otherwise your package could get delayed or rejected.

Sending Money and Care Packages to Someone at Crowley: Electronic Options, 20% Withholding, and Union Supply

Practical-tips

  • ✓ Use an electronic vendor for deposits (don’t mail cash or money orders)
  • ✓ Double-check the incarcerated person’s identifying details before you submit a payment
  • ✓ Keep your confirmation number/receipt until the funds post
  • ✓ If you need help with a deposit by phone, use ConnectNetwork/GTL at 1-888-988-4768

Heads-up: CDOC withholds at least 20% from deposits for court-ordered fines, fees, restitution, and/or child support. The amount available to spend will be lower than what you sent.

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