What Happens After You Apply to Visit Crowley: The ~45-Day Approval Timeline, ID Rules, and Annual Background Checks
Visiting someone at Crowley takes planning—the approval process isn't instant. Here's what happens after you apply, what can slow things down, and how to avoid an easy denial.
Crowley visiting applications take about 45 days to process. Treat that as a planning baseline, not a guarantee. If something needs correcting - like an ID issue - the timeline can stretch. Apply well ahead of when you're hoping to visit.
Mailing your application? Send it to Colorado Department of Corrections Headquarters, Attention: Private Prison Monitoring Unit, 1250 Academy Park Loop, Colorado Springs, CO 80910. That attention line matters - it routes your paperwork to the right place.
Prefer email? Send your completed application to Doc_PPMU_Visiting@state.co.us.
Tip: If you’re worried your application got lost or you’re nearing that ~45-day mark, use Doc_PPMU_Visiting@state.co.us to check whether it was received - whether you submitted by email or mailed it in.
Your application has to include a copy of a valid, unexpired government-issued photo ID. Staff use that ID to verify your information, so make sure the copy you send is readable and current before you submit.
Watch this detail: The address on your photo ID must match the address you write on the visiting application, or your application may be denied.
Once approved, you'll go through an automatic background check every year. These yearly checks screen for active warrants, detainers, or unresolved criminal cases.
Your visitor status isn't permanent. Go a full year without visiting, and you'll be automatically deactivated from the inmate's list. You'd need to reapply to get back on.
- Check that your application made it to the right place - If you emailed it, follow up using Doc_PPMU_Visiting@state.co.us. If you mailed it, confirm it was sent to: Attention: Private Prison Monitoring Unit, Colorado Department of Corrections Headquarters, 1250 Academy Park Loop, Colorado Springs, CO 80910.
- Use the same PPMU visiting email to follow up - Doc_PPMU_Visiting@state.co.us is the contact for questions about applying for visitation, and it’s the simplest way to confirm receipt or ask what’s needed next.
- ✓ Make sure the ID you submitted is government-issued, has a photo, and is not expired.
- ✓ Compare the address on your ID to the address you wrote on the application; they must match.
- ✓ If the address doesn’t match, correct the application details so they match your ID before resubmitting.
- ✓ Re-send a clear copy of the correct, unexpired ID along with your updated application.
Were you approved before but haven't visited in a year? The system may have deactivated you automatically. The fix is simple: reapply to get back on the visiting list.
Timing tip: Since approvals average about 45 days, build in extra time - especially if you think you might need to correct an ID or address issue after you submit.
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