How to send messages, photos, and packages
Crowley Correctional Facility uses video visitation through Securus. You'll need to be approved on the inmate's visiting list before scheduling anything online. During the session, both you and the offender must be visually identifiable—faces can't be covered or obscured. Nudity of any kind is prohibited, and any child appearing on camera must be fully clothed. Need a refund? The facility directs you to the video visit provider for reimbursement—they handle refund requests, not the facility. Before booking, complete the facility's visitor-approval steps and follow the provider's account setup instructions so scheduling goes smoothly.
Search for a loved one and send messages and photos in minutes.
Trying to add money to someone's account at Crowley (CDOC)? Skip the mailbox. CDOC doesn't accept cash or money orders sent by mail for inmate deposits—you'll need to use one of their approved electronic options.
Video visits are scheduled online through Securus. You must be approved on the inmate’s visiting list before you can book a visit.
Yes. You have to be approved on the inmate’s visiting list before video visits can be scheduled, so complete the facility approval steps and the provider’s account setup first.
Both you and the offender must be clearly visible during the video visit—no face coverings or anything that obscures the face. Nudity is prohibited, and any children on camera must be fully clothed.
The video visit provider handles refunds. Contact the provider directly to request reimbursement.
Your first visit can feel nerve-wracking—mostly because you don't know what to expect at the front gate. Here's exactly what Crowley requires at check-in so you can show up prepared and avoid getting turned away.
Your first visit to Crowley goes smoother when you show up with the right ID, the right paperwork, and nothing that could be treated as contraband. Use the checklist below to avoid the most common reasons people get delayed or turned away.
Your first visit to Crowley can go smoothly—just show up with the right ID, wear clothing that meets CDOC rules, and leave prohibited items behind. Use this checklist so you don't get turned away at the door.
