Receive your first call from Cullman County Detention Center and set up prepaid service
Learn what happens when you receive your first call from Cullman County Detention Center and how to prepare for more calls. If you do not have an account, that first contact includes a one-time, free 60-second call.
If someone at Cullman County Detention Center calls you for the first time and you do not have an account, you receive a complimentary call with them.
The complimentary call lasts 60 seconds and is offered only once.
After that call, you can arrange prepaid phone service through a live customer-care representative. Creating an account and purchasing service are optional.
- When the complimentary call ends, accept the invitation to stay on the line to be transferred to customer care.
- The representative explains prepaid phone service options and payment purchase options, and answers your questions.
- If you want to proceed, the representative can create your account and process your prepaid phone purchase.
Once setup and purchase are complete, the service is immediately available for receiving additional calls from the inmate.
You can also create an account and purchase prepaid phone service before the first call. Use www.inmatesales.com, call toll-free at 1-877-998-5678, or use the lobby kiosk.
Prepaid phone purchases are separate from commissary deposits. For commissary funding, you can deposit money through www.JailATM.com or the lobby kiosk.
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