General guidance for Mail and Photos
Mail and Photos at Cumberland County Jail, TN: start with our general mail and photos guide, then confirm details with the facility at (931) 484-6176.
Cumberland County Jail, TN
Physical Address
90 Justice Center DrCrossville, TN, 38555 Find inmate search, visitation, mail, phone, and commissary information for Cumberland County Jail in Crossville, TN. Use this guide to confirm facility details and next steps.
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Guides for This Facility
At a Glance
Visitation
- Tennessee requires visitors to complete the Visitor Application (CR‑2152) and be approved before visiting.
- The visitor application must include a current photograph attached to the CR‑2152 form.
- Use a street address (not a P.O. Box) and return the completed CR‑2152 to the visiting office or Associate Warden/Deputy Superintendent.
Contact Info
- ADA Coordinator/Title VI Coordinator/HR Director: Brooke T Shaffer, 2 N. Main Street, Crossville, TN 38555 (2nd Floor); phone 931.250.5437.
- The ADA Coordinator’s office is located on the 2nd Floor of 2 N. Main Street in Crossville, TN.
- When contacting the jail or county offices, have the person’s full name, date of birth or other identifier, your name and a callback number, and a brief description of your question.
Facility Info
- Cumberland County does not discriminate on the basis of disability in its programs, services, activities, and employment practices.
- People who need auxiliary aids or reasonable modifications should contact the ADA Coordinator as soon as possible, preferably 30 days before an activity or event.
Based on official sources and community feedback.Learn how we verify
Topic Overviews
Visitation
Visiting someone at Cumberland County Jail starts with getting approved. You'll need to complete the Visitor Application (CR‑2152) before attending an on-site or video visit. Fill out the form completely, attach a current photograph, and use a street address—not a P.O. Box. Submit the completed application to the facility's visiting office or the Associate Warden/Deputy Superintendent as directed. The facility runs an NCIC background check, and you'll typically hear back within about 30 days. Once approved, you're added to the offender management system and can schedule visits through the facility's kiosk, vendor portal, or app. Staff monitor all visits and can change or cancel them at their discretion.
Read full guideGeneral guidance for Phone Calls and Messaging
Phone Calls and Messaging at Cumberland County Jail, TN: start with our general phone calls and messaging guide, then confirm details with the facility at (931) 484-6176.
General guidance for Sending Money
Sending Money at Cumberland County Jail, TN: start with our general sending money guide, then confirm details with the facility at (931) 484-6176.
Common Questions
Q
Do I need to complete the Visitor Application (CR‑2152) to visit someone at Cumberland County Jail?
Yes. Tennessee requires visitors to complete and be approved on the Visitor Application (CR‑2152) before visiting. Submit the completed form with a photo as the facility directs to start processing.
Visitation
Q
What must I include with the visitor application for a visit in Tennessee?
Attach a current photograph to the CR‑2152 and complete every section of the form. Use a street address (not a P.O. Box), then return it to the visiting office or the Associate Warden/Deputy Superintendent as directed.
Visitation
Q
How long does visitor approval take and how are visits scheduled?
The facility runs an NCIC background check, and you'll typically hear back within about 30 days. Once approved, you're added to the offender management system. From there, schedule visits through the facility's kiosk, vendor portal, or app.
Visitation
Q
How do I contact the ADA Coordinator at Cumberland County (TN)?
Call Brooke T Shaffer at 931.250.5437. You can also mail correspondence to 2 N. Main Street, Crossville, TN 38555 (2nd Floor).
Contact Info
Q
What information should I have ready when I call the jail or county offices?
Have the person's full name and date of birth (or another identifier) ready, along with your name, callback number, and a brief description of your question. Use non-emergency administrative numbers for routine matters. For emergencies, call 911 or the emergency/dispatch number.
Contact Info
Q
How do I request auxiliary aids or a reasonable modification for Cumberland County services or visits?
Contact the ADA Coordinator as soon as possible to request auxiliary aids or a reasonable modification. When possible, Cumberland County asks that you make the request preferably at least 30 days before the activity or event.
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Did You Know?
Cumberland County states it does not discriminate on the basis of disability in its programs, services, activities, and employment practices. That nondiscrimination policy applies to the Cumberland County Jail.
This guide is compiled from official facility documentation and community feedback. Learn how we verify