Send Money at Cumberland County Jail

How to deposit funds, commissary, and payment options

Overview

Adding money for someone at Cumberland County Jail goes through a third-party payment vendor. Your options typically include deposits through a website or mobile app, phone payments, walk-in retail or kiosk locations, and Western Union-style cash deposits (check the payment portal for available vendor choices). The money goes into the person's trust or commissary account for purchases and approved debits. Any remaining balance is returned when they leave or transfer. When making a deposit, enter the incarcerated person's full booked name and inmate or account number exactly as shown on booking records. Follow the vendor's instructions, including any required deposit slips for mailed money orders. The jail also charges for monitored video visits: $4 for up to 10 minutes and $10 for up to 25 minutes, available daily from 8:30am to 9:45pm. For desktop internet visits, log into your GTL visitor account at least 10 minutes early and run the Internet Visit Tester to download VisBridge.

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Quick Facts

  • Monitored video visits at Cumberland County Jail cost $4 for up to 10 minutes and $10 for up to 25 minutes and are available daily from 8:30am to 9:45pm.
  • For desktop internet visits, GTL’s visitor portal instructs users to log into their visitor account at least 10 minutes before the visit and run the Internet Visit Tester to download the VisBridge application.
  • Money sent to an inmate is placed into a trust/commissary account for purchases and approved debits; leftover balances are returned when the person leaves or transfers.
  • Common deposit methods include online or mobile vendor apps, phone payments, walk‑in/kiosk locations, and Western Union-style cash deposits; follow the vendor’s instructions exactly.

Common Questions

How can I add money to an inmate’s account at Cumberland County Jail?

You can add funds through a third-party vendor using their website or mobile app, phone deposit, a walk-in or kiosk location, or a Western Union-style cash deposit. Enter the incarcerated person's full booked name and inmate or account number exactly as shown, then follow the vendor's deposit instructions.

Where does the money I send to an inmate go and what happens to leftover funds?

Deposits go into the inmate’s trust or commissary account for purchases and approved debits. Any remaining balance is returned when the person leaves or is transferred.

Are there fees to pay for video visits at Cumberland County Jail and how should I prepare for an internet visit?

Yes. Monitored video visits cost $4 for up to 10 minutes and $10 for up to 25 minutes, available daily from 8:30am to 9:45pm. For desktop internet visits, log into your GTL visitor account at least 10 minutes before the session and use the Internet Visit Tester to download VisBridge.

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