How to deposit money for phone calls and commissary at Curran‑Fromhold
Sending money to someone at Curran‑Fromhold? First, you need to pick the right system—one handles phone calls, the other covers commissary.
Phone money and commissary money go to completely different places at Curran‑Fromhold. Use AdvancePay for phone calls. Use Access Corrections for commissary. Getting this right upfront saves real frustration - especially when you're trying to get funds on fast.
AdvancePay is only necessary when your person needs prepaid funds to make calls. People in Philadelphia facilities can also place collect calls, and they get free minutes each day. Depending on your situation, you might not need to add money right away.
Have a credit or debit card ready. The City requires it - you can't send money without one.
For AdvancePay, you can add money online or by phone. Online and mobile deposits are the fastest way to get funds on the account.
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- ✓ If you’re depositing in person, you can use the kiosks in the lobby of Philadelphia prison facilities (including Curran‑Fromhold) - deposits are limited to $500 per day.
AdvancePay works differently than putting money directly on someone's account. You link it to a specific phone number, and only that number can receive calls from those funds. Great if you want calls going to your cell instead of a shared household line. Just double-check the number before you fund it.
Once your AdvancePay account is set up, you control what happens next. You can manage call acceptance and spending, securely store your card, and set up AutoReload when the balance runs low. If your loved one is only in for a short time, there's a single-call payment option. Refunds are available if the inmate is released or you close the account. Rates and fees vary by facility - you'll find the current costs inside your ConnectNetwork account.
To fund AdvancePay, deposit online through your ConnectNetwork account or call (800) 483-8314. Online, mobile, and phone deposits are the fastest options.
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- ✓ Decide what you’re paying for - use AdvancePay for phone calls; use Access Corrections for commissary.
- ✓ Use the right payment type - you’ll need a credit or debit card.
- ✓ Choose your deposit method - online/phone for AdvancePay, or a lobby kiosk if you’re depositing in person.
- ✓ Remember the kiosk cap - lobby kiosks at Philadelphia prison facilities (including Curran‑Fromhold) are limited to $500 per day.
Note: People in Philadelphia facilities get 10 free phone minutes per day, so you may not need to add money right away.
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