What happens during check-in at Curran‑Fromhold: ID, lockers, searches, and complaint steps
Your first visit to Curran‑Fromhold can feel overwhelming—especially check-in. Here's what to expect, what to bring, and what to do if something feels off.
When you arrive at Curran‑Fromhold, you’ll need to show government-issued identification at check-in. Staff will review it before you can move forward in the visiting process.
The officer will ask for the name and ID number of the person you're visiting - have that ready. Aim to arrive at least ten minutes before your scheduled time so you're not rushing through check-in.
Once your ID clears, you'll head to the waiting area. Lockers are available here to store your belongings before you go in.
- ✓ Bring quarters if you plan to use a locker - lockers require coins.
- ✓ Don’t count on getting change there; there is no change machine in the waiting room.
Each visitor goes through a private search in a separate room, plus a metal detector screening.
Note: Officers may ask you to loosen undergarments during the private search. Knowing this ahead of time helps you feel less caught off guard.
If a search feels improper, ask to speak with a supervisor immediately. You can pause the process and clearly state you want a supervisor present.
Contact: You can also contact the Office of Community Justice Outreach (CJO) at (215) 685-8909 or (215) 685-7288.
Practical Tips
- ✓ Bring a government-issued ID for check-in.
- ✓ Have the incarcerated person’s name and ID number ready to give the officer.
- ✓ Bring quarters for the lockers (there’s no change machine in the waiting room).
- ✓ Arrive at least ten minutes before your scheduled visit time.
Even when you do everything right, expect some waiting after your ID is checked. Build extra time into your day so delays don't throw you off.
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