How to Contact an Inmate at Curry County Detention Center (NM)
Staying in touch with someone at Curry County Detention Center comes down to three channels: video visitation, funded phone/tablet communication, and commissary or care pack deposits. Here's how to set up each one without wasting time.
Curry County Detention Center doesn't do in-person visits. All personal visits happen by video through GettingOut, so you'll need to create an account there and follow the platform's prompts for visitor setup. Mail is different here too: the facility says all personal mail is delivered digitally through inmate tablets. Physical mail and packages are not accepted.
If your loved one needs to make calls or use their tablet, you'll start by adding funds through the right vendor. Phone account funding goes through ICSolutions (online or by phone at 888-506-8407). Tablet funding goes through GettingOut (online or by phone at 1-866-516-0115). For commissary deposits and care packs, Curry County lists CorrectPay as the option (online or by phone at 855-836-3364).
- Create your GettingOut account - You must have an account to visit at Curry County Detention Center.
- Complete any required account setup in GettingOut - Follow the prompts the system gives you for adding your information.
- Start a video visit through GettingOut - Since visits are conducted via video, use GettingOut to request or schedule the visit according to the options shown in your account.
- Decide what you are funding - Phone funding and tablet funding are handled through different companies.
- Fund phone time through ICSolutions - Use the ICSolutions website, or call 888-506-8407 to make a deposit.
- Fund tablet access through GettingOut - Use the GettingOut website, or call 1-866-516-0115 to add funds.
- Have the inmate’s details ready - You will typically need your loved one’s identifying information so the money goes to the right account.
- Go through CorrectPay - Use CorrectPay online, or call 855-836-3364 to make a deposit or buy a care pack.
- Gather what you will be asked for - You will need a credit or debit card, the inmate’s first and last name, the inmate’s ID number, and the facility name and location.
- Submit the deposit or care pack purchase - Double-check the inmate information before you finalize payment so it posts to the correct person.
Note: Curry County Detention Center states that personal mail is delivered digitally via inmate tablets. Physical mail and packages for inmates are not accepted. Confirm the current policy before trying to send anything physical.
What to Verify
- ✓ Confirm the current website and phone number for ICSolutions (phone funding), GettingOut (tablet funding), and CorrectPay (commissary/care packs).
- ✓ Ask what payment methods are accepted for each vendor.
- ✓ Ask about any fees and how long it takes for deposits to show up on the inmate’s account.
- ✓ Confirm whether GettingOut requires any additional visitor verification steps before your first video visit.
- ✓ Verify how video visits are requested or scheduled in GettingOut for this facility.
- ✓ Re-check the jail’s latest rules on physical mail and packages (policies can change).
Have your loved one's information ready before you add money or place an order. CorrectPay specifically requires the inmate's full name, inmate ID number, and the facility name and location. Those same details come in handy when funding phone or tablet accounts too, so deposits get applied correctly.
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