Dallas County Jail, IA
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Guides for This Facility
Who to Call at Dallas County Jail — Key Numbers and Office Hours
Getting the right answer fast means calling the right office. Here are the key Dallas County Jail contacts and hours to keep in mind.
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How to Address and Send Mail to Someone at Dallas County Jail (Adel, IA)
Sending mail to someone at Dallas County Jail comes down to two things: using the exact address format they require and leaving anything extra out of the envelope. Here's the format the jail publishes, plus what happens once your letter arrives.
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How to Visit Dallas County Jail, IA (IA)
Visiting someone at Dallas County Jail usually starts online. If you plan to use video visitation or send electronic messages, you'll need to set up an inmate correspondence/video visitation account first.
Read GuideAt a Glance
Communication
- Follow the Dallas County Jail's provided account setup instructions for inmate correspondence accounts.
- Questions about video visitation setup must be submitted directly to CIDNET via the customer portal support section.
- In Iowa, inmates typically place outbound calls through the facility phone system and the inmate must add your number to their approved calling list to reach you.
Mail & Letters
- Address mail with the inmate's full name, arrest/booking number and cell number, and send to the facility P.O. Box.
- Incoming mail is delivered to inmates Monday through Friday.
- All incoming mail is opened and searched for contraband.
Sending Money
- Family and friends can deposit money to inmate accounts online, by phone, or at a kiosk.
- Every deposit requires the inmate's name or ID number to ensure funds are credited correctly.
- Monies received are posted to the inmate's account and are not delivered as cash.
Contact Info
- The jail’s address is 28985 Thin Blue Line Lane, Adel, IA 50003 and the primary number is 515-993-4771; emergencies are 911.
- Administrative office hours are Monday through Friday, 8:00 AM to 4:30 PM.
- The Records Department is open Monday–Friday, 8:00 AM to 4:30 PM and can be reached at 515-993-4771.
Facility Info
- Criminal‑history checks for Dallas County Jail are completed through the Iowa Division of Criminal Investigation and forms are available on the DCI website or at the sheriff’s administrative office.
- Off‑duty deputies are paid $60 per hour with a three‑hour minimum; the holiday off‑duty rate is $90 per hour for specified holidays.
- Senders are instructed not to mail cash or personal checks to inmates.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Communication
Dallas County Jail directs you to start communication setup by following the account setup instructions posted on the facility site—this includes creating and managing an inmate correspondence account. For video visitation questions or technical problems, contact CIDNET directly through their customer portal support section rather than going through the jail. Common communication options at Iowa facilities include outbound phone calls placed by the inmate, electronic inmate email services (like O-mail/CorrLinks), vendor messaging apps for texts and photos, and remote video visits. These services run through third-party vendor portals, so expect to register an account and add funds or credits based on vendor rules and pricing. Before opening or funding anything, double-check the jail's instructions for facility-specific steps and vendor names.
Mail & Letters
Mail to Dallas County Jail must follow a specific format: include the inmate's full name, arrest/booking number, and cell number, then send it to the facility P.O. Box. Incoming mail is processed and delivered Monday through Friday. All correspondence gets opened and searched for contraband—unauthorized items may be placed into property or disposed of, with retained items provided to the inmate upon release. Don't mail cash or personal checks. Any money received is treated as contraband and posted to the inmate's account rather than given out as cash. Paperback books are allowed, but hardbacks aren't. Books become county property when the inmate is released. Check the facility's Inmate Accounts page and follow any special instructions for legal or privileged mail.
Read full guideSending Money
You can put money on an inmate's account at Dallas County Jail online, by phone, or at an on-site kiosk. Have the inmate's name or ID number ready for every transaction so funds get credited correctly. Money you send is posted to the inmate's account rather than handed to them as cash—follow the deposit provider or kiosk prompts and the facility's account-setup steps carefully. Electronic and kiosk deposits usually show up faster than mailed deposits, though exact timing depends on the provider and when you submit. If the inmate is eligible for bond, they may be able to bond out by posting a cash bond or using a bonding company.
Contact
Dallas County Jail is located at 28985 Thin Blue Line Lane, Adel, IA, 50003. For general questions, call 515-993-4771. For emergencies, dial 911. Administrative and Records offices are open Monday through Friday, 8:00 AM to 4:30 PM. The Records Department can be reached at 515-993-4771 for records requests. Need to reach a deputy? Call the sheriff's office at 515-993-4567. To schedule an Evidence Division appointment, call 515-993-6945. The jail also offers employment fingerprinting for a minimal fee—call 515-993-5815 for current hours, fees, and instructions. Text anonymous tips to 515-559-7790.
Read full guideCommon Questions
Showing 6 of 16How do I set up an inmate correspondence account for someone at Dallas County Jail, IA?
Start with Dallas County Jail’s account setup instructions on the facility site. The jail specifically points you to the inmate correspondence account setup steps, which guide you through vendor registration and activation.
CommunicationWho should I contact if I have trouble setting up video visits for an inmate at Dallas County Jail, IA?
Submit video visitation setup and technical questions directly to CIDNET through the CIDNET customer portal support section, as the facility instructs.
CommunicationWhat communication methods are commonly available for jail inmates and what do I need to do to use them?
Common options include outbound phone calls placed by the inmate, electronic inmate email (O-mail/CorrLinks), vendor messaging apps for texts and pictures, and remote video visits. You’ll generally need a vendor account, the inmate must add your number to their approved calling list for phone contact, and messaging/video may require prepaid funds or credits.
CommunicationHow do I address mail to someone at Dallas County Jail?
Address the envelope with the inmate’s full name, arrest/booking number, and cell number. Send it to the facility P.O. Box using the jail’s required mailing format.
Mail & LettersCan I send cash or checks to an inmate at Dallas County Jail?
No—don’t mail cash or personal checks. Any money received is treated as contraband and will be posted to the inmate’s account instead of being delivered as cash.
Mail & LettersAre books allowed in mail to Dallas County Jail?
Yes, paperback books are allowed, but hardback books are not. Books mailed to inmates become county property when the inmate is released.
Mail & LettersMore Guides
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Did You Know?
For inmate correspondence information, check the facility's Inmate Accounts page.
This guide is compiled from official facility documentation and community feedback. Learn how we verify