How to Visit Dallas County Jail, IA (IA)

Dallas County Jail requires visitors to set up an inmate correspondence/video visitation account before scheduling anything. If you're planning video visits or want to use the jail's correspondence tools, complete the account setup steps first.

Sending letters? Incoming mail is delivered to inmates Monday through Friday. Staff open and search all incoming mail for contraband. Don't mail cash or personal checks. Money in any form is considered contraband and won't be delivered to the inmate.

Steps to Follow

• ✓ Follow Dallas County Jail’s instructions to create the inmate correspondence/video visitation account before trying to use video visitation
• ✓ If you have video visitation setup questions, submit them to CIDNET using the support section of CIDNET’s customer portal
• ✓ Add funds the approved way: deposits can be made online, by phone, or by using a kiosk at the facility
• ✓ Have the inmate’s name or ID number ready when you make a deposit
• ✓ Do not send cash or personal checks through the mail; money in any form is contraband and will not be delivered

Before your first video visit, double-check the current account setup instructions Dallas County Jail is using for inmate correspondence/video visitation. If you run into issues with video visitation setup, submit your request through CIDNET's customer portal support section. Keep in mind that portals and sign-in steps can change over time.

For money deposits, confirm which options are currently available (online, by phone, or the on-site kiosk) and what information you need. You'll need the inmate's name or ID number to complete the transaction. For mail, verify the latest rules: delivery runs Monday through Friday, all mail is opened and searched for contraband, and cash or personal checks won't be delivered.