Why You Shouldn’t Mail Cash to Dallas County Jail — And 3 Ways to Put Money on an Inmate’s Account
Want to help someone at Dallas County Jail with commissary? Skip the cash and personal checks. Use one of the approved deposit methods so the money actually gets where it needs to go.
Never mail cash or personal checks to Dallas County Jail. The jail treats any form of money as contraband, so it won't be handed directly to the inmate. If cash does arrive in the mail, staff will post it to the inmate's account instead. But this slows things down and isn't the method the jail wants you to use. Stick with the approved deposit options.
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- ✓ Deposit funds online (you will need the inmate’s name or ID number).
- ✓ Deposit funds by phone (you will need the inmate’s name or ID number).
- ✓ Deposit funds at a kiosk at the Dallas County Jail facility (you will need the inmate’s name or ID number).
Tip: Double-check the inmate’s name or ID number before you submit a deposit. A small typo can send funds to the wrong account or delay posting.
For current instructions, check the county's Inmate Accounts page. That's where the jail directs you for correspondence info and account setup steps. Not sure whether to deposit online, by phone, or at a kiosk? Start with the Inmate Accounts instructions. They reflect the jail's current process and will point you in the right direction.
- Go to the Dallas County website - start from the jail information pages.
- Navigate to “Inmate Accounts” - this is where the jail places correspondence information and account setup instructions.
- Follow the listed setup steps - complete the steps shown there before you try to deposit funds online, by phone, or at the kiosk.
Verify before you pay: Before depositing, confirm the current deposit provider (if one is used), any fees, and any extra requirements in the Inmate Accounts instructions or through the deposit process itself.
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