Send Photos & Mail at Dallas County Jail, IA

How to send messages, photos, and packages

Overview

Dallas County Jail directs you to start communication setup by following the account setup instructions posted on the facility site—this includes creating and managing an inmate correspondence account. For video visitation questions or technical problems, contact CIDNET directly through their customer portal support section rather than going through the jail. Common communication options at Iowa facilities include outbound phone calls placed by the inmate, electronic inmate email services (like O-mail/CorrLinks), vendor messaging apps for texts and photos, and remote video visits. These services run through third-party vendor portals, so expect to register an account and add funds or credits based on vendor rules and pricing. Before opening or funding anything, double-check the jail's instructions for facility-specific steps and vendor names.

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Quick Facts

  • Follow the Dallas County Jail's provided account setup instructions for inmate correspondence accounts.
  • Questions about video visitation setup must be submitted directly to CIDNET via the customer portal support section.
  • In Iowa, inmates typically place outbound calls through the facility phone system and the inmate must add your number to their approved calling list to reach you.
  • Video visits and messaging services generally run through third-party vendor portals that require an account and may require prepaid credits or funds.
  • Address mail with the inmate's full name, arrest/booking number and cell number, and send to the facility P.O. Box.

Send Photos & Mail Guides

Common Questions

How do I set up an inmate correspondence account for someone at Dallas County Jail, IA?

Start with Dallas County Jail’s account setup instructions on the facility site. The jail specifically points you to the inmate correspondence account setup steps, which guide you through vendor registration and activation.

Who should I contact if I have trouble setting up video visits for an inmate at Dallas County Jail, IA?

Submit video visitation setup and technical questions directly to CIDNET through the CIDNET customer portal support section, as the facility instructs.

What communication methods are commonly available for jail inmates and what do I need to do to use them?

Common options include outbound phone calls placed by the inmate, electronic inmate email (O-mail/CorrLinks), vendor messaging apps for texts and pictures, and remote video visits. You’ll generally need a vendor account, the inmate must add your number to their approved calling list for phone contact, and messaging/video may require prepaid funds or credits.

How do I address mail to someone at Dallas County Jail?

Address the envelope with the inmate’s full name, arrest/booking number, and cell number. Send it to the facility P.O. Box using the jail’s required mailing format.

Can I send cash or checks to an inmate at Dallas County Jail?

No—don’t mail cash or personal checks. Any money received is treated as contraband and will be posted to the inmate’s account instead of being delivered as cash.

Are books allowed in mail to Dallas County Jail?

Yes, paperback books are allowed, but hardback books are not. Books mailed to inmates become county property when the inmate is released.

Other Guides for Dallas County Jail, IA

Phone & Messaging

How to Contact an Inmate at Dallas County Jail, IA (IA)

Want to message an inmate, set up video visits, or add money to an account at Dallas County Jail? You'll need to get set up through the jail's approved system first. Here's how to do it, plus mail rules that often catch people off guard.

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How to Send Money to Dallas County Jail, IA (IA)

Sending money to someone at Dallas County Jail is straightforward once you know the right channels. The key: don't send money directly to the person. Instead, deposit funds into their inmate account.

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