How to send messages, photos, and packages
Dallas County Jail directs you to start communication setup by following the account setup instructions posted on the facility site—this includes creating and managing an inmate correspondence account. For video visitation questions or technical problems, contact CIDNET directly through their customer portal support section rather than going through the jail. Common communication options at Iowa facilities include outbound phone calls placed by the inmate, electronic inmate email services (like O-mail/CorrLinks), vendor messaging apps for texts and photos, and remote video visits. These services run through third-party vendor portals, so expect to register an account and add funds or credits based on vendor rules and pricing. Before opening or funding anything, double-check the jail's instructions for facility-specific steps and vendor names.
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Sending mail to someone at Dallas County Jail comes down to two things: using the exact address format they require and leaving anything extra out of the envelope. Here's the format the jail publishes, plus what happens once your letter arrives.
Getting mail to someone at Dallas County Jail in Adel requires the right address format and knowing what's allowed. Use the exact format below, and keep things simple so your letter clears screening.
Want to help someone at Dallas County Jail with commissary? Skip the cash and personal checks. Use one of the approved deposit methods so the money actually gets where it needs to go.
Start with Dallas County Jail’s account setup instructions on the facility site. The jail specifically points you to the inmate correspondence account setup steps, which guide you through vendor registration and activation.
Submit video visitation setup and technical questions directly to CIDNET through the CIDNET customer portal support section, as the facility instructs.
Common options include outbound phone calls placed by the inmate, electronic inmate email (O-mail/CorrLinks), vendor messaging apps for texts and pictures, and remote video visits. You’ll generally need a vendor account, the inmate must add your number to their approved calling list for phone contact, and messaging/video may require prepaid funds or credits.
Address the envelope with the inmate’s full name, arrest/booking number, and cell number. Send it to the facility P.O. Box using the jail’s required mailing format.
No—don’t mail cash or personal checks. Any money received is treated as contraband and will be posted to the inmate’s account instead of being delivered as cash.
Yes, paperback books are allowed, but hardback books are not. Books mailed to inmates become county property when the inmate is released.
If your loved one is eligible for bond at Dallas County Jail, there are two ways to get them out. Here's what the jail says—plus what to confirm before you spend time or money.
Want to message an inmate, set up video visits, or add money to an account at Dallas County Jail? You'll need to get set up through the jail's approved system first. Here's how to do it, plus mail rules that often catch people off guard.
Sending money to someone at Dallas County Jail is straightforward once you know the right channels. The key: don't send money directly to the person. Instead, deposit funds into their inmate account.
