Using Access Corrections to Send Money (website, phone, and what to confirm)
Need to put money on someone's account? Access Corrections is one of the deposit options Texas materials point families to. Here's how to use the website or phone line—and what to confirm with Dallas County Youth Village before sending anything.
Access Corrections is a secure deposits service listed in Texas Department of Criminal Justice (TDCJ) materials. TDCJ's deposit flyer points to both an online option and a toll-free phone line - helpful if you'd rather talk to a live agent than troubleshoot a payment screen yourself.
To deposit online, go to www.AccessCorrections.com. Prefer the phone? Call 1-866-345-1884 - TDCJ materials describe this as a toll-free line with live bilingual agents available 24/7. Have your information ready before you call so you're not scrambling mid-payment.
- ✓ Your name (sender)
- ✓ Your address (sender)
Expect a service fee when using Access Corrections. TDCJ's deposit flyer describes it as a convenient option, but that convenience comes with a vendor fee - so the total you pay will be higher than the amount you're actually depositing.
Note: Fee amounts can change. Confirm the current fee on the vendor’s site or by calling 1-866-345-1884 before you submit your payment.
Before using any vendor, call Dallas County Youth Village to confirm their rules. Policies vary by facility, and juvenile facilities often have their own restrictions. The published listing shows: 1508 East Langdon Road, Dallas, TX 75241, phone 972-225-9700 (fax 972-225-9709). A quick call can save you from sending money the wrong way or hitting limits you didn't know about.
- Locate the youth’s record details - have the correct identifying information ready so the facility can tell you what deposit options apply.
- Call Dallas County Youth Village - use 972-225-9700 to ask whether Access Corrections is accepted for youth at this location.
- Ask about youth-specific restrictions - confirm any facility rules that could affect whether a deposit is allowed, how it’s credited, or what information must match.
Quick Tips Safety
- ✓ Double-check you’re sending funds to the correct person before you submit the deposit.
- ✓ Provide your name and address when prompted (TDCJ guidance states the sender’s name and address are required for deposits).
- ✓ Save your receipt or confirmation details after you pay.
- ✓ Don’t send money to someone you don’t know, and don’t send funds “as a favor” for someone else.
Warning: TDCJ guidance says to report extortion to the unit warden or the Office of Inspector General. If anyone pressures you to send money, treat it seriously and report it.
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