Dan River Prison Work Farm, NC

Visiting at Dan River Prison Work Farm starts with getting approved. Each offender can have up to 18 approved visitors (adults and minors combined), and list changes happen during open enrollment every six months based on the admission date. Normally, visits are limited to one session per week, lasting up to two hours, with a maximum of three approved visitors per session—though the warden can adjust this for operational reasons. You'll need the right paperwork: if you're 16 or older, include a copy of an approved photo ID with your visitor application. Minors under 16 need a birth certificate copy instead. Expect screening—pat/frisk and electronic-device searches for visitors 16+, metal detectors for everyone, and strict rules against cell phones (they're treated as contraband). Some people are restricted to non-contact visits, including those in administrative or disciplinary segregation and certain validated STG levels. Attorneys and legal staff should follow the facility's Legal Visits guidance.

Dan River Prison Work Farm offers video visits through the Getting Out Visits app. You can schedule a session ahead of time or start an on-demand visit, but only approved visitors can connect. For payments and account management, you'll use third-party vendor portals or apps—the facility doesn't handle these services directly. If you use ConnectNetwork Friends & Family, watch your activity: accounts go inactive after 180 consecutive days without use. Need a refund for an inactive account? Call customer service at 866-516-0115. Before your first visit, set up your vendor account, add funds if needed, and confirm approvals are in place for both you and the incarcerated person.

Dan River Prison Work Farm uses TextBehind to screen, scan, and deliver non-legal letters, cards, and photos electronically to the incarcerated person's tablet—originals aren't handed over. Address all non-legal mail to TextBehind's Maryland P.O. Box using the vendor's required format, or it will be returned. Want the original items back? Request their return within 30 days for a $2.50 service fee. After 30 days, unclaimed originals are shredded. TextBehind returns all packages to the sender, so package options must be handled directly with the prison. Publications and religious course materials follow separate rules and must come from approved vendors or institutions.

For Dan River Prison Work Farm trust deposits, you can mail a money order made payable to TouchPay with the required deposit slip to TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174. Follow the vendor's deposit-form instructions—don't include letters, photos, staples, or any extras with the deposit. The facility publishes a Money Transfer Fees schedule (effective August 1, 2023), and fees vary by deposit method and amount. Check the current fee table before sending funds. Beyond mailed money orders, common North Carolina deposit channels include web or mobile vendor sites, phone payments, and walk-in or kiosk/retail locations. Money you send goes into the person's trust/commissary account for purchases and approved debits while they're in custody. You can also order pre-approved seasonal, footwear, clothing, and property packages through Union Supply/NC Inmate Package, with some limits based on facility rules or capacity.