How to send messages, photos, and packages
Dan River Prison Work Farm offers video visits through the Getting Out Visits app. You can schedule a session ahead of time or start an on-demand visit, but only approved visitors can connect. For payments and account management, you'll use third-party vendor portals or apps—the facility doesn't handle these services directly. If you use ConnectNetwork Friends & Family, watch your activity: accounts go inactive after 180 consecutive days without use. Need a refund for an inactive account? Call customer service at 866-516-0115. Before your first visit, set up your vendor account, add funds if needed, and confirm approvals are in place for both you and the incarcerated person.
Search for a loved one and send messages and photos in minutes.
Ordering a Seasonal Package for someone at Dan River goes through a statewide North Carolina program. The biggest gotchas? Timing, item limits, and making sure what you buy will actually work at the facility.
Sending a package to someone at Dan River Prison Work Farm is straightforward if you use North Carolina's pre-approved package program, order during the Spring window, and avoid a few common mistakes—especially around footwear and electronics.
Create an account with the facility’s approved vendor and install the Getting Out Visits app. Then schedule a visit or start an on-demand session in the app, but make sure both you and the incarcerated person are approved in the vendor system first.
Your ConnectNetwork Friends & Family account becomes inactive after 180 consecutive days of inactivity. To request a refund, call ConnectNetwork customer service at 866-516-0115.
Dan River Prison Work Farm supports both scheduled and on-demand video visits through the Getting Out Visits app. Approvals must be in place in the vendor system before an on-demand session will connect.
Address non-legal mail to TextBehind’s Maryland P.O. Box using the vendor’s required format. If it’s not formatted correctly, it will be returned to the sender.
No—non-legal letters, cards, and photos are scanned by TextBehind and delivered as images to the inmate’s tablet. You can request the originals back within 30 days for a $2.50 fee; otherwise, they’re shredded after 30 days.
No. TextBehind returns all packages to the sender, so you’ll need to follow the prison’s package procedures. Books and other publications must be ordered from the publisher or an online retailer and shipped to the facility, and approved religious course materials must be pre-approved and sent directly from the vendor, school, or religious organization.
Dan River Prison Work Farm houses minimum custody adult male offenders. For families, this is your starting point for understanding what daily life looks like there—housing, routines, and the kinds of work and programming your loved one may encounter.
If your loved one is at Dan River Prison Work Farm, their daily routine likely includes an institutional job inside the facility—or work tied to Dan River's conservation partnership.
