Remote Video Visits at Dane County Jail: How to Set Up and What It Costs
Remote video visits at Dane County Jail work well when you can't make it in person. Before you start, know the per-minute cost, the daily time windows, and that you'll need to schedule ahead.
Remote video visitation at Dane County Jail costs $0.25 per minute. Do the math before you start the call so the total doesn't catch you off guard, especially if you plan to visit regularly.
Remote visits run during three daily blocks: 7:45am to 10:45am, 12:15pm to 2:00pm, and 5:45pm to 9:45pm. If you work typical daytime hours, the evening window is usually easiest. The midday slot can work on a break, just schedule far enough ahead.
Note: If you arrive after your scheduled start time, the visit will be denied. Treat it like an appointment you can't be late for.
First, you'll need a visitor account on the GettingOut platform. Once your account is set up, use the online system to pick an available time and book your visit.
- Create your visitor account - Set up your account on the GettingOut platform so you can access remote video visitation.
- Register in the scheduling portal (non-attorney visits) - Dane County Jail also uses the GTL VisitMe portal/app for non-attorney visit scheduling and reserving a visitation time.
- Schedule your visit in advance - All visits must be scheduled through the online system. Only scheduled visits are honored, and walk-up visits are not permitted.
- Plan at least 48 hours ahead - Visits require 48 hours advance sign up, so look at the calendar early and grab the time you want.
Reminder: Only scheduled visits are honored. You can't walk up to a visit time, and arriving late means your visit will be denied.
If you're visiting from a desktop or laptop, log into your visitor account at least 10 minutes before the visit starts. Run the Internet Visit Tester from the menu and follow the prompts to download and install the VisBridge desktop application. Getting this done early saves you from scrambling with software and audio/video settings at the last minute.
- ✓ Log into your visitor account at least 10 minutes early
- ✓ Run the Internet Visit Tester and follow the prompts
- ✓ Download and install the VisBridge desktop application (if you are visiting from a computer)
- ✓ Use a stable internet connection so the call does not drop
- ✓ Keep the $0.25 per minute cost in mind so the minutes do not add up unexpectedly
Tips Avoid Issues Charges
- ✓ Do a test run early, not at your visit start time (use the Internet Visit Tester and confirm VisBridge is installed)
- ✓ Log in at least 10 minutes before the scheduled start so you have time to fix audio/video issues
- ✓ Use the most stable connection you can, since freezes and disconnects can waste paid minutes
- ✓ Keep an eye on how long you are connected, because remote video visits cost $0.25 per minute
- ✓ If you are budgeting, set a time goal before you connect and stick to it
Don't get locked out by timing: Schedule at least 48 hours in advance, then show up early. Arriving after the start time means your visit will be denied.
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