How to send messages, photos, and packages
Dane County Jail uses GettingOut/GTL for remote video visits. Create a visitor account at www.gettingout.com and schedule your first visit before trying to join. Remote visits cost $0.25 per minute. Visiting from a desktop? Sign in at least 10 minutes before your appointment and run the Internet Visit Tester to download and launch the VisBridge application. GTL VisitMe handles scheduling, account management, and VisBridge downloads. Attorneys should set up a gettingout.com account, schedule their first visit, then email GTLonsiterep@danesheriff.com to request that monitoring be disabled for attorney-client communications. Video and other third-party communications go through vendors and are monitored or screened.
Search for a loved one and send messages and photos in minutes.
Sending mail to someone at Dane County Jail is straightforward, but small details can mean the difference between delivery and rejection. Use the checklist below to make sure your letter, photos, or funds actually get through.
Letters that keep getting returned or never arrive usually have one of two problems: the address format is wrong, or something in the envelope breaks the jail's mail rules. Here's how to send mail to Dane County Jail so it actually gets through.
Remote video visits at Dane County Jail cost $0.25 per minute.
Create a visitor account at www.gettingout.com and schedule your first visit before attempting to connect. For desktop visits, sign in at least 10 minutes early and run the Internet Visit Tester to download and launch the VisBridge desktop app.
Attorneys should create a gettingout.com account and schedule their first visit, then email GTLonsiterep@danesheriff.com after scheduling to request monitoring be disabled for attorney-client communications.
Address mail to Dane County Jail, 115 West Doty Street, Madison, WI 53703. Include the resident’s full name and resident/booking number on every envelope or package.
No. Instant-film (Polaroid) photographs are not accepted for resident mail. Other personal photos are allowed unless they fall into a prohibited category listed by the facility.
Yes, but the stamps, labels, or stickers will be removed because adhesive items are taken off incoming mail. Also, packages or boxes larger than 10×13×1 inches will be returned to the sender.
A visit can be denied—or cut short—for reasons that seem minor in the moment. Late arrival, a dress-code slip, or a rule you didn't know about. Here are five common issues at Dane County Jail that can cost you time with your loved one.
Want someone at Dane County Jail to be able to call you? You'll need to fund an AdvancePay prepaid phone account. Here's how to set it up and add money — including the fastest options.
Visiting someone at Dane County Jail requires planning ahead. Follow the 48-hour rule, reserve your slot correctly, and you'll avoid the most common reasons people get turned away.
