How to deposit funds, commissary, and payment options
Sending money to someone at Debra Johnson Rehab Center is straightforward once you pick the right deposit method. You can add funds through in-person kiosks, approved online portals or apps, automated phone systems, and certain trustee or tax office channels (availability varies). Keep in mind that commissary and trust funds for store purchases are managed separately from phone and video visit credits, which may go through different vendor platforms. Most electronic deposits run through third-party processors, and any convenience or processing fees are shown during checkout. To avoid delays, search by the person's full name plus a facility identifier (such as an ID number or birthdate) and keep your receipt. Phone service runs through ConnectNetwork (GTL), with a per-minute rate of 7.5¢ effective July 1, 2024.
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Use an in-person kiosk, an approved online portal or app, an automated phone deposit system, or an accepted trustee or tax office channel (depending on what’s supported). Look up the person by full name plus a facility identifier (ID number or birthdate), then follow the vendor prompts and keep your receipt.
Often, yes. Most electronic deposits go through third-party processors that set and display any convenience or processing fees during checkout. Review the total before you confirm payment.
Some deposits post immediately, while others can take one to two business days depending on the channel and processor. Keep your receipt. If the funds don't show up within the expected window, contact the facility for help.
Getting approved to visit at Debra K. Johnson Rehabilitation Center (DJRC) starts with one document: the TDOC CR-2152 Visitation Application. Once you know what to include and where to send it, the process is straightforward.
TDOC phone calls come down to three things: you can't call an inmate directly, calls run through ConnectNetwork (powered by GTL), and the person inside can only call numbers on their approved list. Here's how the system works, what the current per-minute rate is, and what to do if you need to stop calls.
At Debra Johnson Rehab Center (DJRC) and other Tennessee Department of Correction (TDOC) facilities, personal mail doesn't get handed to inmates as physical letters. Instead, it's scanned and delivered digitally to their tablet.
