How to send messages, photos, and packages
Phone communication at Debra Johnson Rehab Center runs through ConnectNetwork (GTL). The per-minute call rate dropped to 7.5 cents effective July 1, 2024. You can't call an inmate directly. Under TDOC practice, inbound telephone calls are not permitted. If there's a family emergency, the facility chaplain may be able to help facilitate an outbound call. Each inmate can have up to ten phone numbers on an approved calling list, and any changes must be requested by the inmate through their unit team. For most families, the practical step is setting up an account with ConnectNetwork and adding funds in advance through the vendor portal, app, or kiosk, depending on what's available.
Search for a loved one and send messages and photos in minutes.
At Debra Johnson Rehab Center (DJRC) and other Tennessee Department of Correction (TDOC) facilities, personal mail doesn't get handed to inmates as physical letters. Instead, it's scanned and delivered digitally to their tablet.
Want your letter to reach someone at Debra K. Johnson Rehabilitation Center (DJRC)? The address format matters. TDOC routes inmate mail through a centralized P.O. box — use the wrong address and your letter could be delayed or never arrive.
Writing someone in a Tennessee state prison? The single most important thing to get right is the TDOC ID format on the envelope. TDOC relies on electronic processing, and a missing or unclear ID number can stop your letter from being delivered. Here's how the digitized process works, what happens to the paper letter you mail, and what to know about packages.
No. TDOC policy does not allow inbound calls to inmates. In a family emergency, you can contact the facility chaplain to help arrange an outbound call.
The facility uses ConnectNetwork (GTL) for inmate calls. The per-minute rate dropped to 7.5 cents effective July 1, 2024.
Inmates may have up to ten approved telephone numbers. Any changes to that list must be initiated by the inmate through their unit team.
Getting approved to visit at Debra K. Johnson Rehabilitation Center (DJRC) starts with one document: the TDOC CR-2152 Visitation Application. Once you know what to include and where to send it, the process is straightforward.
TDOC phone calls come down to three things: you can't call an inmate directly, calls run through ConnectNetwork (powered by GTL), and the person inside can only call numbers on their approved list. Here's how the system works, what the current per-minute rate is, and what to do if you need to stop calls.
If you want to visit someone in a Tennessee TDOC facility, the CR-2152 visitor application is the paperwork that gets you on their approved visiting list. Fill it out completely, attach the right photo, and send it to the right place to avoid delays.
