How to Send Money to Someone at Deer Ridge (Which Account and Which Vendor to Use)
Sending money to someone at Deer Ridge is straightforward once you know which account to use. Oregon DOC splits funds into two buckets: a phone account (for calls and messages) and a commissary/trust account (for purchases inside).
Oregon DOC gives adults in custody two main accounts: a phone account and a commissary (trust) account. The money isn't interchangeable. Want to help them call or message you? Fund the phone account. Trying to cover snacks, toiletries, or other basics they buy inside? That's the commissary/trust account.
- ✓ Phone calls
- ✓ Electronic messaging
- ✓ Computer tablet services
- ✓ Snacks
- ✓ Toiletries
- ✓ Other facility goods and services
Oregon DOC contracts with a few companies to handle deposits from the public: JPay, ICS Corrections (which uses Access Corrections for trust deposits), and Telmate. The trick is matching the right vendor to the account you're funding - otherwise your money might not land where you intended.
- Use JPay online - Make an electronic payment through the JPay website.
- Pay by phone with JPay - Submit an electronic payment by telephone.
- Use a walk-up location - Make an electronic payment in person at a walk-up location that accepts JPay payments.
- Use ICS Corrections online - Make an electronic payment through the company’s website.
- Pay by phone - Submit an electronic payment by telephone.
- Use a walk-up location - Make an electronic payment at a walk-up location.
- Watch the trust deposit vendor name - For trust deposits, ICS Corrections uses Access Corrections.
- Use Telmate online - Make an electronic payment through the Telmate website.
- Pay by phone with Telmate - Submit an electronic payment by telephone.
- Use a walk-up location - Make an electronic payment at a walk-up location that accepts Telmate payments.
Not sure which account to fund? Think about what you're trying to cover. Phone calls, electronic messages, and tablet services all pull from the phone account. Snacks, toiletries, and other everyday purchases come from the commissary (trust) account.
- ✓ The adult in custody’s full name (as Oregon DOC has it on file)
- ✓ Any DOC identifying number you already have for them (if available)
- ✓ The vendor you’re using for the deposit (JPay, ICS Corrections/Access Corrections for trust deposits, or Telmate)
Note: You can deposit through any of Oregon DOC's contracted vendors online, by phone, or at walk-up locations - pick whatever works best for you.
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