How to deposit funds, commissary, and payment options
To add money to an inmate's account at DeKalb County Jail, use the lobby kiosks or deposit through ViaPath/GettingOut—call 866-516-0115 or visit gettingout.com/deposit. Different services run on different platforms: ConnectNetwork handles AdvancePay/PIN Debit, while GettingOut funds tablet and messaging accounts. DeKalb uses TouchPay Holdings dba GTL Financial Services (ViaPath) for certain payment services. Automated deposits come with fees—GettingOut charges $3.00 for automated deposits or $5.95 with live-operator help. Deposits may take up to 72 hours to show up in an inmate's Trust & Commissary account. Have the inmate's facility and ID details ready to avoid delays.
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Want to put money on someone's account at DeKalb County Jail? You'll use the jail's payment vendor systems—either at a lobby kiosk or online. Here's what to know about your options, fees, and timing.
DeKalb County Jail offers three ways to add money to someone's account: an in-person kiosk in the jail lobby or Visitation Center lobby, phone deposits through VIAPATH/GettingOut, and online deposits. For online options, the jail directs you to ConnectNetwork (for AdvancePay and PIN Debit deposits) and GettingOut (for tablet and messaging accounts).
Heading to DeKalb County Jail to post a cash bond? The two biggest trip-stoppers: bringing the wrong payment type and forgetting the required state fee. Here's what the Sheriff's Office accepts, what they won't take, and where to go.
Deposit funds at the lobby kiosks or use ViaPath/GettingOut by phone (866-516-0115) or online (gettingout.com/deposit). ConnectNetwork handles AdvancePay/PIN Debit; GettingOut funds tablet and messaging accounts. Have the inmate's name, facility, and ID ready so the deposit matches correctly.
Automated payment services charge vendor fees. GettingOut lists $3.00 for automated deposits or $5.95 if you use live-operator assistance; other vendors may charge different amounts.
GettingOut notes deposits may take up to 72 hours to become active in an inmate’s Trust & Commissary account. Timing can vary by vendor, so keep your confirmation and contact the vendor’s support if it doesn’t post.
Choosing between an At‑Home video visit and the on‑site visitation center at DeKalb County Jail? The main differences are cost, how visits count toward weekly allowances, and recording policies.
Your first on-site video visit at DeKalb County Jail will go much smoother if you handle two things early: get approved and schedule ahead. Use the sections below as a quick run-through before you leave home.
Trying to bond someone out of DeKalb County Jail? Payment rules and refund paperwork are usually what slow people down. Here's where to go, what you can pay with, what fees to expect, and how to get your cash bond back once the case wraps up.
