Before Your First On‑Site Visit at Denton County Jail: A Step‑by‑Step Checklist
A little prep before you leave home makes your first on-site visit run much smoother. Here's how to get registered, book the right visit type, and arrive at the correct entrance on time.
Denton County Jail handles all visitation by video - even when you show up in person. First step: register online with HomeWav. This applies whether you're visiting from your couch at home or walking into the jail's public video area.
Planning a Saturday on-site visit? Schedule at least 24 hours ahead. And only book a "public" visit if you're actually coming to the jail - don't use it for remote visits. Remote visits work differently. You don't schedule them through the jail's system. Instead, they're handled through HomeWav, and the inmate initiates the call.
Head to the Pod Jail Public Entrance at 127 Woodrow Lane, Denton, TX 76205. It's on the Woodrow St side of the jail complex.
- ✓ Plan around the current on‑site public visitation hours: Saturdays from 8:00 a.m. to 7:30 p.m.
- ✓ Arrive no earlier than 10 minutes before your scheduled visit time.
- ✓ If the visitation room is full, be ready to wait in your vehicle until your scheduled time.
Inside the public visitation area, you'll use one of the facility's video kiosks. There are only two, so timing matters - especially on Saturdays. Be ready when your slot comes up.
Limit: Each visit allows a maximum of three visitors total, and no more than two adults can be at a kiosk at any time.
On-site public visitation runs Saturdays from 8:00 a.m. to 7:30 p.m. If you're juggling rides, childcare, or work, pick a time you can actually make - then show up close to your appointment window.
- Call HomeWav support - Dial 844-394-6639.
- Choose your language, then get a live agent - Press 2 for live support after selecting a language.
- Have your details ready - Pull up your HomeWav account information and your scheduled visit details so support can troubleshoot faster.
Confused about a rule? Ask your loved one to check the Denton County Jail inmate handbook. Every inmate gets a copy, and it's also available on kiosks in each housing area. The handbook is written for inmates, but it's helpful for families too - especially the sections on visitation, commissary, telephone, mail, and ordering books. When something feels unclear, that's usually the best place to find answers.
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