How to Contact an Inmate at Denton County Jail, TX (TX)

At Denton County Jail, all inmate visitation is done through video visitation. That means you should plan for a video visit rather than an in-person contact visit.

Whether you visit remotely from home or on-site in the public visitation area, you'll need to register online with HomeWav first. One important detail: you can't schedule remote visits yourself. The inmate initiates them, so your job is to get registered and be ready to accept when they call.

For on-site visits, head to the Pod Jail Public Entrance on the Woodrow St side. The address is 127 Woodrow Lane, Denton, TX 76205.

Want to stay connected by phone? You'll need to create an account first to add funds to the inmate's Phone Debit account.

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• ✓ Register online with HomeWav before attempting any remote visit or on-site (public area) visit.

• ✓ Set expectations for remote video visits: you cannot schedule them, and the inmate initiates the remote (home) visit.

• ✓ For on-site public-area video visits, go to the Pod Jail Public Entrance at 127 Woodrow Lane (Woodrow St side). Remember that visitation is video-based.

• ✓ Create the required account for Phone Debit funding.
• ✓ Add funds to an inmate’s Phone Debit account through smartinmate.com.
• ✓ Or add funds by phone by calling Customer Service at 1-727-349-1561.

• ✓ Add money to an inmate’s commissary account through CorrectPay.com.
• ✓ Or place a commissary deposit by phone at 1-855-836-3364.

Before making plans, confirm the visitation setup hasn't changed. Denton County Jail currently offers video-only visitation, requires HomeWav registration for both remote and on-site visits, and notes that remote visits are initiated by the inmate (not scheduled by you).

For phone and commissary deposits, double-check the process right before you pay. Make sure you have the correct account type set up (Phone Debit accounts require registration to add funds). Confirm the deposit options and contact numbers: smartinmate.com or 1-727-349-1561 for Phone Debit, and CorrectPay.com or 1-855-836-3364 for commissary. Also check for any posted fees or limits that could affect your deposit.