How to Put Money on an Inmate’s Commissary and Phone Accounts at Denton County Jail
Getting money onto the right account is straightforward once you know which service handles what. At Denton County Jail, commissary deposits go through CorrectPay, while phone and debit funds go through SmartInmate.
To add commissary money at Denton County Jail, head to CorrectPay.com. Create an account, then select the correct facility as you go through the prompts. When you reach the service selection step, choose "Commissary Deposit" - this ensures the funds land in the inmate's commissary account, not somewhere else.
If you’d rather handle a commissary deposit by phone, you can do that through CorrectPay at 1-855-836-3364.
Here's one rule that catches people off guard: if the inmate already has over $300 in their account, credit card deposits won't go through. So if your payment suddenly fails, check whether the balance has crossed that threshold.
Note: If the inmate’s account is over $300, the deposit can only be made as a cash deposit at the facility.
Phone and debit funds at Denton County Jail run through SmartInmate. You can add money to an inmate's Phone Debit account at smartinmate.com.
You can also add Phone Debit funds by calling SmartInmate Customer Service/Support at 1-727-349-1561.
You'll need to create a SmartInmate account before adding funds. Set that up first, then you can deposit to the inmate's Phone Debit balance.
Quick Checklist
- ✓ Confirm the inmate’s name and booking number before you start.
- ✓ Double-check which account you’re funding (commissary vs. Phone Debit).
- ✓ Check whether the inmate’s balance is over $300, since credit card deposits are blocked above that amount.
- ✓ Have the right channel ready: CorrectPay (commissary) or smartinmate.com (Phone Debit).
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