Scheduling Your First Video Visit at Denton County Jail: registration, the 24‑hour rule, and no-show risks
Scheduling your first video visit at Denton County Jail comes down to timing and doing things in the right order. Here's how registration, scheduling, inmate approval, and the Saturday 24-hour rule work together—plus what happens if you book a public visit and don't show up.
Denton County Jail doesn't offer in-person contact visits - everything is done by video. Before you can schedule anything, you'll need to register online with HomeWav. This applies whether you're visiting from home or coming to the jail to use a public video kiosk. No registration, no visit.
Tip: Register with HomeWav first. Without it, you can't set up a remote or on-site video visit.
Once you're registered, scheduling is a two-step process. You pick a time, but the inmate has to approve your request before it's confirmed. Until they accept, the visit isn't locked in.
Heads up: Only schedule a visit if you're coming to the jail in person. Remote visits from home can't be scheduled by visitors - and the inmate approval step applies to all scheduled requests.
Planning to visit on-site on a Saturday? You'll need to schedule at least 24 hours ahead. Public visitation hours run Saturdays from 8:00 a.m. to 7:30 p.m., so plan accordingly - especially if you want an earlier slot.
Don't book an on-site visit "just in case." Denton County Jail warns that repeated no-shows can get your visitation privileges revoked. If your plans are uncertain, hold off on scheduling until you're sure you can make it.
- Only schedule when you’re sure you can attend on site - scheduling is for public (on-site) visits, not remote visits.
- Avoid repeat no-shows - repeatedly scheduling a public visit and not appearing can put your visitation privileges at risk.
Pre Visit Checklist
- ✓ Confirm the inmate approved your scheduled visit time (approval is what makes it confirmed)
- ✓ If you’re visiting on Saturday, make sure you scheduled at least 24 hours ahead
- ✓ Plan around Saturday public visitation hours: 8:00 a.m. to 7:30 p.m.
- ✓ Arrive no earlier than 10 minutes before your scheduled time (you may be asked to wait in your vehicle if the visitation room is full)
- ✓ Keep your group within limits: maximum of three visitors per visit, and no more than two adults at any time per visitation kiosk
Common hang-ups: Arriving too early or bringing too many people can slow things down. Stick to the "10 minutes before" guidance and the three-visitor/two-adult kiosk limit to avoid being asked to wait.
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