Scheduling Your First Video Visit at Denton County Jail: A Step‑by‑Step Guide
Before you can schedule your first video visit, you'll need two things: a HomeWav account and enough lead time for your Saturday on-site visit to get approved.
All visitation at Denton County Jail happens by video. This applies whether you visit on-site in the public area or connect remotely from home. Either way, you need to register with HomeWav first.
- ✓ Enter your personal information accurately when you register, so your account matches who you are
- ✓ Save any registration confirmation details, so you can pull them up quickly later
- ✓ Make sure your HomeWav account is set up and ready before you try to schedule a visit
Planning to visit in person at the jail? That's still a video visit. Public on-site visitation runs Saturdays from 8:00 a.m. to 7:30 p.m. Think of it like an appointment: you pick an available time slot in HomeWav, then show up at the facility for that slot.
Rule: Saturday on-site visits must be scheduled at least 24 hours before the visit time.
Scheduling works in two steps. You register and request a time slot. Then the inmate approves or denies your request. Your visit isn't confirmed until they approve, so don't assume you're set just because you submitted the request.
- ✓ Check HomeWav to confirm the inmate approved the visit before you leave for the jail
- ✓ Keep the approval or confirmation information accessible on your phone, so you can reference it if needed
Warning: Only schedule an on-site public visit if you will actually attend. Repeated no-shows for scheduled public visits can lead to your visitation privileges being revoked.
Arrive based on your appointment time, not the start of the Saturday visiting window. Show up no earlier than 10 minutes before your scheduled slot. If the visitation room is full, you may be asked to wait in your vehicle. Build a small buffer into your travel time so you're not late, but stick to that 10-minute guideline.
- ✓ Maximum of three visitors per visit
- ✓ No more than two adults at any time per visitation kiosk
- ✓ Confirm you are registered with HomeWav
- ✓ Double-check the scheduled visit time you selected
- ✓ Verify the inmate approved the scheduled visit
Quick reminders: On-site public video visits are Saturdays from 8:00 a.m. to 7:30 p.m. Schedule at least 24 hours ahead, and do not arrive more than 10 minutes before your time.
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