How to deposit funds, commissary, and payment options
Sending money to someone at Denton County Jail is straightforward once you pick the right account. For commissary funds, deposit through CorrectPay.com or call 1-855-836-3364. On CorrectPay, select the facility and service type—availability can vary. Phone and debit funds are separate. Add those through SmartInmate (you'll need an account) or call Customer Service at 1-727-349-1561. One catch: if the inmate's commissary balance exceeds $300, credit card deposits are blocked. You'll need to make cash deposits at the facility instead. Fees vary by vendor and deposit method, so confirm accepted payment types before you submit. Follow the facility's instructions—don't mail cash or include personal notes with money orders.
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Getting money onto the right account is straightforward once you know which service handles what. At Denton County Jail, commissary deposits go through CorrectPay, while phone and debit funds go through SmartInmate.
At Denton County Jail,
Use CorrectPay.com or call 1-855-836-3364 to add money to an inmate’s commissary account. On CorrectPay, you’ll select the facility and service type, but available services can vary. Check fees and accepted payment types before you submit a deposit.
Yes, unless the inmate’s account is over $300. If the balance exceeds $300, credit card deposits are blocked and deposits must be made in cash at the facility.
Add phone/debit funds through SmartInmate (an account is required) or by calling SmartInmate Customer Service at 1-727-349-1561. Before you send money, confirm any sender requirements the facility applies for phone/debit funding.
A little prep before you leave home makes your first on-site visit run much smoother. Here's how to get registered, book the right visit type, and arrive at the correct entrance on time.
Denton County Jail handles legal mail and regular personal mail differently — and the address you use matters. Get the address right, include the inmate's name and booking number, and your letter is far more likely to arrive without delays.
Regular mail to someone at Denton County Jail doesn't go to the jail itself. Instead, you'll send it to Smart Communications — a PO Box in Seminole, Florida. The jail routes all non-legal inmate mail through this service.
