How to visit, scheduling, dress code, and visitor requirements
On-site video visits at Denton County Jail happen at the Pod Jail Public Entrance (Woodrow St side), 127 Woodrow Lane in Denton. Saturday hours run 8:00 a.m. to 7:30 p.m. Remote home video visits are available Sunday through Saturday, 7:30 a.m. to 9:00 p.m. You'll need to register and schedule your visit—the inmate must approve or deny the request. For Saturday on-site visits, schedule at least 24 hours ahead. Up to three visitors can attend, but only two adults per kiosk. Arrive no earlier than 10 minutes before your visit; you may be asked to wait in your vehicle. Inmates get up to two free on-site visits per week unless they're in disciplinary housing. The Sheriff's Office can suspend on-site visits at any time.
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A little prep before you leave home makes your first on-site visit run much smoother. Here's how to get registered, book the right visit type, and arrive at the correct entrance on time.
Scheduling your first video visit at Denton County Jail comes down to timing and doing things in the right order. Here's how registration, scheduling, inmate approval, and the Saturday 24-hour rule work together—plus what happens if you book a public visit and don't show up.
Denton County Jail uses video visitation for everything—whether you come to the jail to use a public kiosk or connect from home. The main difference? How each visit gets scheduled and when it's available.
On-site visits at Denton County Jail happen by video kiosk — not face-to-face. Knowing which entrance to use makes the whole process smoother.
Register and schedule your visit through the facility’s system. For Saturday on-site visits, you must schedule at least 24 hours in advance, and the inmate must approve or deny the request.
A maximum of three visitors can attend each visit. No more than two adults are allowed per visitation kiosk, and you should arrive no earlier than 10 minutes before your visit (you may be asked to wait in your vehicle).
Yes. On-site visitation can be suspended at any time at the Sheriff’s Office’s discretion, and it may be restricted for security, disciplinary, or safety reasons.
Denton County Jail handles legal mail and regular personal mail differently — and the address you use matters. Get the address right, include the inmate's name and booking number, and your letter is far more likely to arrive without delays.
Getting money onto the right account is straightforward once you know which service handles what. At Denton County Jail, commissary deposits go through CorrectPay, while phone and debit funds go through SmartInmate.
Regular mail to someone at Denton County Jail doesn't go to the jail itself. Instead, you'll send it to Smart Communications — a PO Box in Seminole, Florida. The jail routes all non-legal inmate mail through this service.
