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How to contact an inmate at Denver County Jail
This comprehensive guide will walk you through how to connect with an inmate at Denver County Jail. Follow the steps below to find an inmate and send letters and photos:
- Search for the inmate using our search tool below
- Create your account or log in to Penmate
- Write your message (up to 6,000 characters)
- Send instantly - inmates receive printed copies daily
Find an Inmate
Search for an inmate to start communicating today
Tip: You can search by first name, last name, or inmate ID number
To contact a person at Denver County Jail start by searching for the person on the official facility website. Perform a search by following these steps:
- Step 1: Enter their first name and last name into the search form and click "Search"
- Step 2: Locate their inmate record
- Step 3: Write down their Inmate ID and any housing information provided
Important! Be sure to enter the person's full name. Nicknames should not be used.
How to Send Messages to Inmates
You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Denver County Jail.
Sending Photos and Postcards
A great way to send love and support to a loved one at Denver County Jail is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.
Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Denver County Jail.
Frequently asked questions about Denver County Jail
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How long does it take to deliver a message?
If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Denver County Jail.
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How much does it cost to send a message to Denver County Jail?
You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.
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What services can I use to contact an inmate at Denver County Jail?
Penmate
You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.
Securus messaging
Securus may be another option for communicating with an inmate at Denver County Jail. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.
JPay
Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.
Smart Jail Mail
You may also check if Smart Jail Mail is available at Denver County Jail. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.
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What is the mailing address of Denver County Jail?
Mailing address:
Denver County Jail
10500 E Smith Rd
Denver, CO 80239
Phone: (720) 913-3600Business hours:
- Monday: 7:00 – 9:30 AM
- 11:30 AM – 1:30 PM
- 3:00 – 3:30 PM
- 5:30 – 8:30 PM
- Tuesday: 7:00 – 9:30 AM
- 11:30 AM – 1:30 PM
- 3:00 – 3:30 PM
- 5:30 – 8:30 PM
- Wednesday: 7:00 – 9:30 AM
- 11:30 AM – 1:30 PM
- 3:00 – 3:30 PM
- 5:30 – 8:30 PM
- Thursday: 7:00 – 9:30 AM
- 11:30 AM – 1:30 PM
- 3:00 – 3:30 PM
- 5:30 – 8:30 PM
- Friday: 7:00 – 9:30 AM
- 11:30 AM – 1:30 PM
- 3:00 – 3:30 PM
- 5:30 – 8:30 PM
- Saturday: 7:00 – 9:30 AM
- 11:30 AM – 1:30 PM
- 3:00 – 3:30 PM
- 5:30 – 8:30 PM
- Sunday: 7:00 – 9:30 AM
- 11:30 AM – 1:30 PM
- 3:00 – 3:30 PM
- 5:30 – 8:30 PM
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What are the visiting hours at Denver County Jail?
Visiting hours at Denver County Jail vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (720) 913-3600 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.
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What items are prohibited when sending mail to Denver County Jail?
Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Denver County Jail for their specific mail policies.
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How do I send money to an inmate at Denver County Jail?
You can send money to an inmate at Denver County Jail through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.
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Can I schedule a video visit with an inmate at Denver County Jail?
Many facilities now offer video visitation as an alternative to in-person visits. At Denver County Jail, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.
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What identification do I need to visit an inmate at Denver County Jail?
All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Denver County Jail for specific ID requirements and visitor approval procedures.
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How can I find out an inmate's release date?
To find an inmate's release date at Denver County Jail, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.
Facility Overview
Official Website
About Denver County Jail
Operating in downtown Denver, Colorado, the Denver County Jail serves as a key correctional facility within the Denver Sheriff Department's custody system. The facility works alongside the Downtown Detention Center (DDC) to house individuals in the Denver County area, offering both video and in-person visitation options to maintain crucial family connections during incarceration. Unlike many correctional facilities that have moved entirely to remote systems, Denver County Jail provides flexibility by accommodating both traditional in-person visits and modern video visitation technology.
The facility demonstrates a commitment to supporting family relationships and community connections through its comprehensive visitation program managed through Securus technology. Visitors can choose between onsite video visits conducted in the facility lobby or remote video visits accessible from anywhere using computers, tablets, or mobile phones. Currently, the system offers free 10-minute video visits once per week, though upcoming changes will transition to a pay-per-minute platform. This dual approach recognizes that maintaining family bonds often plays a vital role in successful reintegration, allowing loved ones to stay connected regardless of their location or technological preferences.
Professional visitors, including attorneys and other legal representatives, receive specialized access procedures that support inmates' legal rights and case preparation. The facility's inmate search system helps families quickly locate their loved ones within the Denver County system, and when individuals cannot be found locally, the system provides connections to other Colorado correctional facilities including the state Department of Corrections and neighboring counties, ensuring families can maintain contact throughout the justice process.
Programs & Services
The Denver County Jail system prioritizes maintaining connections between individuals in custody and their families through comprehensive video visitation services. Both the Downtown Detention Center and Denver County Jail facility utilize Securus technology to provide free 10-minute video visits once per week, with options for both remote visits through mobile devices and onsite visits from facility lobbies. Professional visitors, including attorneys, have dedicated access protocols to ensure legal representation remains accessible throughout the custody process.
Beyond visitation services, Denver County Jail may offer educational programming designed to support skill development and preparation for reentry. These programs often include basic literacy and GED preparation courses, as well as vocational training opportunities that align with local employment needs. The facility typically provides access to substance abuse counseling and mental health services, recognizing that many individuals in custody benefit from therapeutic interventions during their incarceration period.
Support services at the facility may encompass religious programming, library access, and reentry planning assistance to help individuals prepare for their return to the community. The jail often coordinates with local organizations to provide job placement resources and housing assistance information. Medical and mental health care services are typically available on-site, ensuring that individuals receive necessary healthcare during their stay while maintaining compliance with correctional healthcare standards.
Daily Life & Visitation
Video visits through Securus provide the primary connection between individuals in custody and their families, with free 10-minute sessions available once weekly until a new pay-per-minute system is implemented. At the Downtown Detention Center, all visits occur through video platforms, while the Denver County Jail offers both video and in-person visitation options. Families can schedule these visits remotely using the Securus app on computers, tablets, or mobile phones, or visit facility lobbies for onsite video sessions.
The structured environment at both facilities typically follows established routines that may include scheduled meal times, recreational periods, and educational or programming opportunities. Individuals in custody often have access to basic amenities and services designed to maintain health and safety while supporting rehabilitation efforts. Communication with the outside world primarily occurs through the video visitation system, though other forms of approved contact may be available depending on individual circumstances and facility policies.
Professional visitors, including attorneys and other legal representatives, follow separate visitation procedures that accommodate the legal needs of those in custody. The facilities maintain security protocols while working to preserve important family connections and legal rights. Staff typically oversee daily operations to ensure safety and order while providing necessary services and support to the population in their care.
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