Who to Call When You Have Questions About DRDC Visiting
Trying to schedule a visit, appeal a denial, or track down records? Calling the right DRDC line will save you a lot of frustration. Here are the contacts you need.
Mail, photos, messaging, and phone/call options for staying in touch.
Staying in touch with someone at Denver Reception and Diagnostic Center (DRDC) may include phone calls, video visits, tablet messaging, or electronic mail, depending on what the facility and its vendor offer. DRDC uses Securus for video visiting, and you can't book until you're approved on the inmate's visiting list. Plan ahead: video visits must be scheduled by midnight the day before, and you can reserve a slot no more than seven days in advance. Session length and per-inmate limits are set by the facility and enforced during booking—check the Securus booking screen for exact caps. Every participant must be approved, or the visit can be ended and future visits suspended.
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Trying to schedule a visit, appeal a denial, or track down records? Calling the right DRDC line will save you a lot of frustration. Here are the contacts you need.
Trying to schedule a visit or send paperwork for someone at the Denver Reception and Diagnostic Center (DRDC)? These contacts will get you to the right place fast.
Trying to schedule a visit, submit an application, or figure out who handles denials? Here are the DRDC contacts that'll get you to the right place.
To schedule a video visit, you must be approved on the inmate’s visiting list first. DRDC video visits are booked through Securus, must be scheduled by midnight the day before, and can be reserved up to seven days in advance.
Everyone who appears on a DRDC video visit must be an approved visitor on the inmate’s visiting list. If an unapproved person joins, the visit may be terminated and future visits can be suspended.
Yes. DRDC sets session lengths and per-inmate video-visit limits, and those rules are enforced when you book. Check the booking interface for the exact time and cap details.
Getting approved to visit at DRDC comes down to submitting the right form, with the right ID copy, to the right place. This checklist helps you avoid the most common delays and denials.
Getting approved to visit DRDC starts with the right application, the right ID, and the right supporting paperwork—especially if you're bringing a child. Use this checklist to avoid the most common preventable delays.
DRDC is adding a new in-person visiting day: Fridays. The change starts the week of September 1, 2025, so if you’ve been limited to weekend options, you’ll soon have another day to plan around.