Video Visits at DWCF: How to Schedule, Session Lengths, and Daily Limits

Before anything else, you need to be on the incarcerated person's approved visiting list. This applies to anyone joining the video call. No approval, no visit - it's that simple.

Video visits are available every day from 8:00 a.m. to 10:00 p.m. That's a wide window, but you'll still want to plan around work, school pickups, and time zones. Be ready to connect right at your scheduled start time.

Schedule your video visit through Securus Technologies. If you're managing multiple family members' accounts or working around a tight schedule, start there.

• ✓ Schedule your video visit by midnight the day before the visit.
• ✓ Don’t schedule more than seven days in advance.

You can book either a 10-minute or 25-minute session. Pick the right length upfront - whether you're squeezing in a quick check-in after work or coordinating a longer call with kids.

Inmates at DWCF are limited to two video visits per day. So if you want one call with a partner and another with the kids, that's doable - but you'll need to plan within that two-session cap.

Practical Tips

• ✓ Confirm you’re approved on the inmate’s visiting list before you book.
• ✓ Book within the seven-day window, and make sure it’s scheduled by midnight the day before.

Work backward when picking a time: visits run any day from 8:00 a.m. to 10:00 p.m., sessions are 10 or 25 minutes, and the inmate can only do two per day. Trying to fit two visits into one day? Leave some breathing room between sessions so you're not scrambling if your first call runs right up to the next one.