Diagnostic And Evaluation Center, NE

Before you can schedule a visit at Diagnostic And Evaluation Center, you must be on the incarcerated person's approved visiting list. Once approved, you can request an in-person visit or set up a virtual visit through NDCS if traveling isn't practical. Submit requests at least seven days before your chosen date—you can schedule up to four weeks ahead. The facility emails confirmations at least three days before the visit, so keep an eye on your inbox. Each visit allows up to four adult visitors plus a reasonable number of children. Bring a valid government-issued photo ID and expect to be searched. Follow the dress code and item rules; use lockers for personal belongings that aren't allowed inside.

Diagnostic And Evaluation Center uses GettingOut/Telmate for phone, video, and messaging. For account or technical help, call GettingOut customer care at 1-866-516-0115. Watch your account activity: accounts inactive for 180 consecutive days are subject to forfeiture unless governing law or contract says otherwise. The facility may also request Telmate Verified status, which means completing identity verification—you can do this before or after creating your account. Like many Nebraska facilities, these services run through third-party platforms. You'll typically set up a vendor account, verify your identity if prompted, add funds for paid services, and use the required apps or kiosks. Communications are commonly recorded or monitored, so review the vendor's privacy practices.

Diagnostic And Evaluation Center follows NDCS mail rules under Policy 205.01 (revised October 7, 2024). As of November 12, 2024, all personal correspondence goes to a contracted scanning vendor in Phoenix, MD. Approved scans are delivered to the incarcerated person's tablet. No tablet assigned? Staff photocopy the approved scan and deliver it within 24 hours. Scanned mail with prohibited images or policy violations can be rejected and returned to the sender without notice. Outgoing mail is inspected for enclosures and contraband—properly stamped letters normally leave within 24 hours, packages within 48 hours. Incarcerated individuals can't possess postage stamps but may purchase up to 40 pre-stamped envelopes. Address items using the committed (or legally changed) name and institutional number.

Sending money to someone at Diagnostic And Evaluation Center goes through TouchPay Holdings, LLC d/b/a GTL Financial Services (ViaPath/Global Tel*Link related). One rule to know upfront: incarcerated individuals can't receive money from family or friends of other incarcerated people, or from anyone on another inmate's approved visiting list. Deposit options may include online payments, vendor apps, lobby kiosks, phone payments, or retail cash-pay—confirm which methods TouchPay supports for this facility and check fees before you pay. Have the inmate's ID number or case information ready. Deposits often post quickly, but timing and fees vary by payment type.