How to Send Money to Diagnostic And Evaluation Center, NE (NE)
Sending money to someone at Diagnostic And Evaluation Center in Nebraska? You'll go through the deposit provider used by the Nebraska Department of Correctional Services. One thing to watch out for: if you create a Friends and Family account, don't let it sit unused too long, or the balance could be forfeited.
Nebraska Department of Correctional Services facilities, including Diagnostic And Evaluation Center, handle inmate trust account deposits through TouchPay Holdings, LLC (doing business as GTL Financial Services, a ViaPath company). If you set up a Friends and Family account with this provider, keep an eye on the inactivity rules. After 180 consecutive days without any activity, your account can go inactive and the balance may be forfeited. Any use of the account during that window resets the clock.
Warning: Friends and Family accounts go inactive after 180 consecutive days without use, and the balance may be forfeited. If you need a refund for a forfeited or inactive account, call customer service at 866-516-0115.
Steps to Follow
- ✓ Use the Nebraska Department of Correctional Services deposit provider (TouchPay Holdings, LLC d/b/a GTL Financial Services, a ViaPath company).
- ✓ Gather the incarcerated person’s details exactly as the deposit system requires before you start.
- ✓ Pick the available deposit option inside the TouchPay/GTL system for Nebraska facilities, then submit your payment and save your confirmation.
- Plan to use your Friends and Family account at least once within 180 days: Accounts can become inactive and may be forfeited after 180 consecutive days of inactivity.
- Reset the inactivity period by using the account: Any use by the account holder during the inactivity period resets the clock.
Before sending money, check the current deposit options available through TouchPay/GTL for Nebraska Department of Correctional Services facilities. Deposit methods, payment types, fees, and processing times can all change. It's worth verifying the details in the provider's system for Diagnostic And Evaluation Center before you submit a transaction.
- ✓ Confirm the current 180-day inactivity and forfeiture policy for Friends and Family accounts, and what types of account use reset the inactivity period.
- ✓ If you need a refund for a forfeited or inactive Friends and Family account, confirm the process by calling customer service at 866-516-0115.
- ✓ Verify TouchPay Holdings, LLC d/b/a GTL Financial Services (ViaPath) is still the deposit provider used for Diagnostic And Evaluation Center.
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